You can call the Qingdao Industrial and Commercial Consumer Rights Protection Office: 85730527 to make a complaint, or you can call the Qingdao Consumer Rights Protection Committee: 85725315

The main responsibilities of the Qingdao Industrial and Commercial Bureau are: implementation National industrial and commercial administration laws, regulations, guidelines and policies; implement relevant government policies, regulations and work arrangements; participate in the formulation of relevant local regulations; formulate and publish normative documents on industrial and commercial administration.

In charge of the registration of industrial and commercial enterprises and public institutions, social groups and individual citizens engaged in production and business activities, verify relevant certificates and licenses, confirm their enterprise names, legal person qualifications or legal business status, supervise and inspect registration units registration behavior. Supervise and inspect the business qualifications and trading activities of market entities, investigate and deal with cases of monopoly and unfair competition, trafficking in smuggled goods, production and sale of counterfeit and shoddy products, infringement of the legitimate rights and interests of consumers and other illegal and rule-breaking cases in market transactions. Supervise and manage the registration and management of economic contracts and corporate movable property mortgages.

Responsible for the city's trademark registration work, investigating trademark infringements, protecting the exclusive rights to registered trademarks, and responsible for the management of trademark printing. Responsible for the approval of advertising operations, supervise and manage advertising releases and other advertising operations, and guide the development of the advertising industry. Responsible for the registration of various markets; supervise and manage consumer goods markets and production means markets; participate in the supervision and management of production factor markets such as finance, securities, labor, real estate, technology, information, and special markets such as futures and culture; participate in the planning, cultivation and development of market systems develop.

Extended information:

You can also dial 12315 to make a complaint. After dialing 12315, if you need to complain or report, please answer the questions according to the staff's prompts and tell the truth. The facts, reasons and request for the complaint, and state your name, address, phone number or other contact information and the name, address, and phone number of the party being complained.

In addition, there is a fee for dialing 12315. Consumer complaints are under the jurisdiction of the industrial and commercial administration authority where the operator is located. If the merchant is in a different place, the area code of the merchant is 12315.

Complaint requirements :

1. When your rights and interests are infringed upon, the respondent falls under the jurisdiction of the industrial and commercial administration department;

2. When your rights and interests are infringed upon during the consumption process;

3. When you discover counterfeit and shoddy goods and the "dens" for manufacturing fake and shoddy goods;

4. When you find false advertising that deceives consumers

Qingdao Industrial and Commercial Bureau-Business consultation hotlines for various departments

Baidu Encyclopedia-12315