Time flies, time flies, hard work has come to an end, in the process of work, we have seen good things, but also need to improve, I think this time, you need to write a self-inspection report. How to write the self-inspection report so as not to be stereotyped? The following is a self-examination report (generally 5 articles) collected by me in a designated medical insurance pharmacy. Welcome to draw lessons from and refer to. I hope it helps you.
Self-inspection report of medical insurance designated pharmacies 1 Received the Notice on Printing and Distributing Centralized Action in the Field of Sound Field Circulation of Drugs in China. This drugstore pays more attention to it. According to the "State Food and Drug Administration Law" and the "Quality Management Standards for Pharmaceutical Trading", we have carefully carried out self-examination and self-correction, and the report is as follows:
1, strengthen leadership, organize drug-related personnel to concentrate on learning, understand the spirit of the document, and operate in accordance with the Drug Administration Law of People's Republic of China (PRC) and other relevant laws and regulations.
2. In terms of business scope, there is no out-of-scope operation. All drugs in our store are within a reasonable range, and there are no drugs prohibited by the state from being sold. Purchase goods from the company in a unified way, do not buy drugs from illegal channels, ensure the quality of drugs, and do not deal in counterfeit and inferior drugs.
3. Staff and training. After training by xx US Food and Drug Administration, all employees will be trained in relevant laws, regulations and rules such as drug administration law, quality management system and business knowledge, and employee education files will be established.
4. Maintenance, display and storage of facilities and equipment, such as adjustment of wet thermometer, measurement inspection, dehumidification of air conditioner, cleaning of mosquito and fly lamp, etc. Maintenance of refrigerator. Save the maintenance records according to the date.
5, drug maintenance, purchase acceptance and maintenance, according to the professional training acceptance and maintenance. Check the specification, dosage form, manufacturer, approval number, registered trademark, expiration date, label description and related documents of the drug, and make records. If prescription drugs and over-the-counter drugs are found to be unqualified, correct them in time and make records.
6, drug sales and services, pharmacies to quality service first, sales staff health examination qualified certificates, business enthusiasm for customer service, wearing a badge and name service. Don't mislead consumers when introducing drugs, and explain the contraindications and precautions to consumers. When the drugs sold in our store are sold according to the relevant regulations, prescription drugs can only be sold with prescriptions issued by licensed pharmacists or professional pharmacists' assistants.
In short, through this inspection, we will take the inspection as an opportunity, make serious rectification and work hard. We will understand the purpose of the document in strict accordance with the spirit of the instructions of the county bureau, satisfy customers and let everyone eat safe, effective and assured drugs. All the staff of the pharmacy thanked the leaders of the municipal and county grain bureaus for their serious work.
Self-inspection report of medical insurance designated pharmacies 2 According to the requirements of Shangcai County Labor Bureau, combined with the service agreement of designated retail pharmacies at the beginning of the year, we organized our shop assistants to conduct self-inspection and item-by-item self-inspection on the implementation of the service agreement of designated retail pharmacies throughout the year. The self-examination and self-correction are now reported as follows:
Basic information: The business area of our store is 40 square meters, and the annual sales task is 10000 yuan, including medical insurance 10000 yuan. At present, there are more than 3,000 kinds of health care products and 2 pharmacy employees, including pharmacists 1 person and pharmacists 1 person.
In the process of self-examination and self-correction, we found some good points and some shortcomings. Advantages:
(1) Strictly abide by the Drug Administration Law of People's Republic of China (PRC) and the Interim Provisions on Basic Medical Care and Medical Insurance for Urban Workers in Shangcai County;
(2) Seriously organize and study the medical insurance policy, correctly publicize the medical insurance policy to the insured, and did not sell any other items that did not meet the payment scope of the medical insurance fund;
(3) The clerk actively and enthusiastically serves the insured and does not sell counterfeit and inferior drugs. So far, no complaints have occurred;
(4) The drugs shall be placed in an orderly manner, clean and hygienic, and the national drug price policy shall be strictly implemented, so that one sign and one price shall be clearly marked.
Existing problems and weak links:
(1) Not skilled in using computer technology, especially the list of new drugs in the store was not maintained in the computer system timely and accurately;
(2) In terms of policy implementation, the salesman's understanding of relevant supporting policies is not comprehensive, the understanding is not in place, and the study is not deep enough, resulting in the actual computer operation not being well implemented;
(3) The service quality needs to be improved, especially for the new special drugs and health care products that have just entered the store, the understanding and publicity of their performance and efficacy are not enough;
(4) The contents of the medical insurance publicity column set in the store were not changed in time.
In view of the above problems, the rectification measures of our store are:
(1) Strengthen the study of medical insurance policies, and often organize salespeople to learn relevant laws and regulations, so as to know the law and abide by it;
(2) Improve service quality, be familiar with drug performance, correctly introduce the usage, dosage and precautions of medical insurance drugs to customers, and give full play to the role of consultants;
(3) Computer operators should speed up the skilled operation training of using computer software. (4) timely and correctly publicize the medical insurance policy to the insured and serve the insured wholeheartedly.
Finally, I hope that the higher authorities will supervise and guide the daily work of our pharmacy and give more valuable opinions and suggestions. thank you
After receiving your notice, Lisan Pharmaceutical Company of our city held a meeting in time to convey the arrangement work, requiring all operating enterprises affiliated to our department to carry out self-examination and self-correction work quickly, conduct strict self-examination in accordance with the laws of the US Food and Drug Administration and the regulations of GSP management, and write a self-examination report in light of their respective situations. According to the requirements, the five departments of Li San Pharmaceutical Company carefully conducted a self-inspection, and now the results of the self-inspection are reported as follows: After we received the notice, all the employees took action and, under the leadership of the head of our department, conducted a comprehensive inspection of the interior of the mall, which took one day. Finally, we summarized the inspection results and found the following problems:
1, the store reminds and warns customers that the brand is aging and loses its aesthetic feeling. We made changes in time, and now we have replaced new warning signs.
2. The overall hygiene of pharmacy is OK, but some dead corners are not clean enough. For example, the bottom compartment of each counter is not thoroughly cleaned. On the spot, the salesman was criticized and educated and asked to correct it in the future.
3. Recently, drugs were not paid attention to in time, so that customers found the problem only after seeing it. We must check the monitor carefully in the future.
4. The writing of temperature and humidity records is not standardized enough, and some fonts are illegible.
In short, through this inspection, we found some problems in our work. We must take this inspection as an opportunity, make serious rectification, work hard, do a better job in the operation of our store, satisfy customers, and let the people really use medicines that are at ease.
First of all, I sincerely thank your center for giving our store the qualification of designated retail pharmacy for medical insurance, which has provided great convenience for our store to better serve the health of the surrounding people. Since our store opened the medical insurance credit card service in March xx, we have actively responded to the implementation of relevant policies and regulations of designated medical insurance pharmacies, adhered to the business philosophy of "high quality, safety, integrity, convenience and efficiency", and provided high-quality and efficient credit card service for the majority of insured persons. According to the spirit of the municipal medical insurance-related assessment notice, our store conducted a comprehensive inspection of all the contents of our medical insurance credit card service in the past six months. The report is as follows:
1. In our daily operation, we strictly abide by the Drug Administration Law, the Quality Management Standard for Drug Trading and other relevant laws and regulations, and insist on purchasing goods from legal channels. Carefully review the legal qualifications of suppliers, and file the Pharmaceutical Trading (Production) License, the copy of the Business License (stamped with a red seal) and relevant supporting documents for future reference. In strict accordance with the business mode and business scope approved by the Drug Business License and Business License, in strict accordance with relevant laws and regulations and relevant provisions of medical insurance, the sales of health care products and non-drugs were cancelled according to medical insurance regulations.
Second, in order to better serve the insured, our company is equipped with three pharmaceutical professionals, including two pharmacists and one licensed pharmacist 1 person, to provide customers with professional medication consulting services around the clock. And in the eye-catching position in the store posted the "Designated Pharmacy Service Guide" and "Precautions for Insured Persons to Buy Drugs".
3. Our store deals in more than 65,438+0,700 kinds of Chinese patent medicines, chemicals and antibiotics. , and the drug preparation rate of basic medical insurance is over 80%, so as to ensure that the drug demand of the insured can be met. In strict accordance with the relevant requirements of GSP, effective quality control is carried out in all aspects of drug purchase, sale and storage, process management is improved, and various forms and records are improved to prevent unqualified drugs from being sold to customers.
Four, in strict accordance with the relevant provisions of the national classification management of prescription drugs and non-prescription drugs, prescription drugs and non-prescription drugs are displayed and sold in separate cabinets, and clearly marked. Strengthen the management of basic medical insurance drugs, classify and label basic medical insurance drugs and non-basic medical insurance drugs, and mark the words "medical insurance class A" and "medical insurance class B" on the labels of basic medical insurance drugs.
Five, to be able to engage in daily credit card service in accordance with the provisions of our province and our city on the designated retail management policy of medical insurance, in order to strengthen the supervision of medical insurance credit card, clearly identify the telephone number of medical insurance credit card supervision. In view of the newly published national essential drugs list, in addition to ensuring complete varieties, we will actively respond to the national drug price policy and strive to minimize the price.
Six, establish and improve the medical insurance card service management system, implement the responsibility, to ensure that the insured provide quality and convenient card service.
Seven, in accordance with the provisions of the network management and cost settlement.
In the future work, our store will further strengthen employees' awareness of law, responsibility and self-discipline, consciously strictly abide by and implement the policies and regulations of basic medical insurance, strengthen internal management, strive for the card-swiping service unit of the designated retail pharmacies of medical insurance in our city, and effectively provide efficient and high-quality medical insurance card-swiping services for the majority of insured persons.
Since the beginning of this year, under the supervision and guidance of the county social security bureau (medical insurance management center), with the care and support of the hospital leadership, and through the joint efforts of the members of the hospital medical insurance management team and the staff of the whole hospital, various medical insurance work and medical insurance rules and regulations have become increasingly mature, and have fully entered the standardized and systematic management track. According to the provisions of the "Measures for Medical Assessment of Designated Institutions of Basic Medical Insurance for Urban Employees in Anji County", after a year of unremitting efforts, the hospital organized a medical insurance management team to conduct a comprehensive self-examination of the management of 2xxx grass-roots hospitals, analyzed the existing problems one by one, and reported as follows:
First, the basic management of medical insurance:
1, our hospital has a basic medical insurance management organization composed of leaders in charge and relevant personnel, and there is a special person responsible for the daily management of basic medical insurance.
2, the basic medical insurance system is perfect, the relevant medical insurance management information is complete, and according to the standard management filing.
3. The medical insurance management team regularly organizes personnel to analyze the use of various medical expenses of medical insurance enjoyment personnel, find problems and solve them in time, and timely correct violations in irregular medical insurance management spot checks.
4. The members of the medical insurance management team actively cooperate with the county medical insurance center to supervise and audit the medical service price and drug expenses, and provide medical files and relevant materials that need to be consulted in a timely manner.
Two, medical insurance business management:
1, strictly implement the basic medical insurance drug management regulations and the medical insurance drug approval system.
2, basically meet the requirements of the basic medical insurance directory of drug preparation rate.
3, spot-check outpatient prescription, discharge medical records, check the dispensing situation in accordance with the provisions.
4, strictly implement the basic medical insurance treatment project management regulations.
5, strictly implement the basic medical insurance service facilities management regulations.
Three, medical insurance cost control:
1, strictly implement medical charges and medical insurance quotas.
2. The per capita cost of outpatient service this year is slightly higher than the control range of drug proportion of medical insurance patients.
3, the insured personal expenses accounted for the proportion of total medical expenses control within 20%.
4. Submit the medical insurance expense report on time every month, and settle the expenses in time.
Four, medical insurance service management:
1. Our hospital has a medical treatment flow chart with complete facilities, which is convenient for the insured to see a doctor.
2, drugs, diagnosis and treatment projects and medical service facilities charges should be clearly marked, and provide a detailed list of costs.
3. Verify the identity of medical personnel and put an end to false medical treatment and false hospitalization.
4. Require medical personnel to seek the consent of the insured in advance when they need to use drugs and diagnosis and treatment projects outside the catalogue.
5. If the doctor asks for prescription adjustment, the doctor will issue a prescription, and the patient will choose to buy the medicine independently after affixing the external seal.
6. Strictly grasp the admission and discharge standards of medical insurance patients. The medical insurance office randomly selected 10 outpatients, and 10 patients met the requirements of filling out outpatient medical records.
7, by the drug supervision department to check no drug quality problems.
Five, medical insurance information management:
1. The information management system of our hospital can meet the needs of medical insurance. This year, the hospital has invested heavily in people, money and materials.
2, the daily maintenance system is relatively perfect, the new policy is introduced or adjusted and revised in time, which can report and actively eliminate the faults of the medical insurance information system in time to ensure the normal operation of the system.
3. Strengthen the medical insurance policy learning and operation skills of medical insurance window staff.
The medical insurance data of our information system is safe and complete.
5. The front-end computer connected to the medical insurance center regularly carries out virus detection and antivirus.
Six, medical insurance policy publicity:
1, our hospital regularly actively organizes medical staff to learn medical insurance policies, timely communicates and implements relevant medical insurance regulations, and randomly checks medical staff's grasp and understanding of medical insurance management policies at any time.
2. Take various forms of publicity and education, such as setting up publicity columns, being responsible for doctors' publicity in the countryside, distributing medical manuals and distributing publicity materials.
Because medical insurance management is a difficult, meticulous and policy-oriented work, it requires our medical insurance managers and all medical staff to strengthen their sense of responsibility, keep in touch with the medical insurance center and communicate frequently, so as to do better medical work in our hospital.
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