Harvard water heater has been installed in the new house. When buying, the shopping guide agreed to buy it. When there is no hot water for bathing in winter, I haven't solved it by calling several times. I really should not buy this product. If the goods purchased by consumers have quality problems, the merchants should give an explanation, but if some merchants want to give an explanation happily, it seems that not all consumers have such treatment at present. Recently, a Mr. Shao in the urban area encountered a trouble. After the goods he bought had problems, the attitude of the merchants to deal with the problems made him very dissatisfied. ?

Shao Jinquan lives in the city. Did he make a living in 2006?

Then he bought three instant electric water heaters at one time. One day earlier this year, Shao Jinquan, who was at home, suddenly smelled a burning smell. ?

Although a bigger accident was avoided in time, Shao Jinquan still had a lingering fear when he remembered it. If there is no one at home, the water heater will burn, and the consequences will be unimaginable. Looking at the melted shell of the water heater, Shao Jinquan thought it was a quality problem. ?

Last Saturday, Shao Jinquan went to the merchant, hoping to have an explanation, but the after-sales maintenance staff thought that such a problem might be an accident. ?

Shao Jinquan said that he could not accept such a statement. ?

For Shao Jinquan's insistence on returning the goods, the after-sales staff thought that the machine had passed the warranty period and the three-guarantee service period and could only be repaired. ?

At present, Shao Jinquan said that he would contact relevant departments to test the spontaneous combustion of electric water heaters, so he must give himself a statement. ?

See: han.com/gb/content/2010-12/14/content _1235363.htm.