The Trademark Office will not notify the trademark applicant by phone. If it is rejected or opposed, the applicant will be notified in the form of a document. In your case, you are definitely trying to defraud money. It is impossible to give it only a few hours to process;
Since the information we apply for trademarks is public, scammers can obtain it online. In this case, you can consult local trademark agencies and law firms. It is best to consult several more, which will be more credible.