if you bought the watch at a designated sales outlet in Citizen or an official direct/certified online sales store, we can guarantee that it is genuine.
Citizen's designated sales outlets: official website Home-Sales Network-Select the province and city where you are located, and related links: /service/sales-net.aspx
Citizen's online sales certification: official website Home-Online sales certification, related links: /service/Authorize.aspx
If you can't tell the authenticity of your watch through the above methods, you can send your watch, watch and aspx. There is no charge for the authenticity identification service itself. If the watch is identified as a non-Citizen watch, a certificate of authenticity identification will be issued. This service is over, but you still need to bear the mailing fee for the watch to and from. If the appraiser is a genuine watch, a genuine watch report will be issued, and the subsequent full inspection service will be completed after the genuine watch is opened, and the fees will be charged according to the inspection service content.
The following is a detailed mailing address and precautions for you:
Citizen (China) Watch Co., Ltd. Beijing Maintenance Service Center
Address: No.7 Tianzhu Road, Tianwei Second Street, Tianzhu Airport Industrial Zone, Shunyi District, Beijing
Postal code: 11312
Tel: 4-65-1958
Press the button to select. In order to ensure the safe, fast and accurate delivery of the items mailed by customers, Citizen reminds you to choose a courier company with high credibility, such as the State Post Bureau (postal parcels, EMS), SF Express (S.F.Express), DHL, FedEx, UPS, etc.
2. When the customer sends the goods, please attach a detailed list, which includes the name of the goods, specifications and models, delivery quantity, services to be provided, etc., and please indicate the customer's full name, telephone number, detailed address, postal code and other contact information for timely communication.
3. In order to ensure that customers' interests are not harmed and avoid unnecessary disputes, if the package sent to Citizen (China) Watch Co., Ltd. is found to be damaged or the name, address and telephone number of the sender are unknown, Citizen will return the package as it is. Please understand.
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