1. Search for "Taobao" and click to enter Taobao official website. (as shown)

2. Go to Taobao official website and click on My Taobao. (as shown)

3. Find the corresponding order in my Taobao-the baby I bought. (as shown)

4. Click to apply for after-sales. (as shown)

5. After entering the corresponding page, choose only refund (no refund) or refund according to the actual situation. (as shown)

6. If you only choose a refund, fill it in according to the actual situation on the pop-up page and click Submit. (as shown)

7. If the application is successful, it will be handled by the merchant. (as shown)

8. If you choose a refund, in the pop-up page, fill in according to the operating instructions, and click Submit. (as shown)

9. The application is successful, waiting for the merchant to handle it. (as shown)

10. After the application is successful, you can click Refund to protect your rights and select after-sales management. (as shown)

1 1. On the "After-sales Service Management" page, you can view relevant after-sales records and processing progress. (as shown)