Legal analysis: Both parties can go to the mediation department for negotiation and mediation, or they can go to the court for litigation mediation.

Legal basis: "Civil Procedure Law of the People's Republic of China"

Article 142: After accepting a case, the people's court, upon review, deems that the legal relationship is clear and If the facts are clear, mediation can be carried out with the consent of both parties.

Article 143: Cases that are subject to special procedures, supervision procedures, public notice and reminder procedures, marriage and other identity relationship confirmation cases, and other cases that cannot be mediated due to the nature of the case shall not be mediated.