I received blue tape on the side of the air conditioning fan. The store said it was cracked during transportation. The tape around the display has been torn off. The back cover of the remote control was severely scratched and the trademark was damaged.

Judging from these pictures, this air conditioner looks like a reworked product, or at least a scrap piece of air conditioner, pieced together.

There is no problem with the blue tape on the side of the air conditioner indoor unit. During production, the manufacturer will cover the outside of the air conditioner indoor unit with a large plastic bag and then paste appropriate tape;

It is not normal for the display film to be torn off and the back of the remote control to be seriously worn. These are obvious signs of use.

It is recommended not to receive the goods for the time being. If you have already received the goods, do not install them first. Complain to the headquarters of the air-conditioning manufacturer and ask the manufacturer to send someone to check on-site to confirm the status. If it is determined that the air conditioner is defective, you can request a return or replacement. New machine.