You can go to the mediation platform to solve the problem first. If the mediation platform cannot solve the problem, you can go to the legal process

1. Negotiation between the parties

According to the sixth paragraph of the "Trademark Law" Article 10 stipulates that if an infringer infringes upon the trademark owner's exclusive right to use a registered trademark, the parties may resolve the resulting dispute through negotiation, and the trademark owner may require the infringer to immediately stop the infringement, destroy the infringing trademark logo, etc.

2. Industrial and commercial complaints and reports

When the trademark infringement dispute cannot be resolved through negotiation, the trademark owner can use the evidence of the trademark infringer's infringement collected in the early stage. Submit a complaint or report to the relevant industrial and commercial authorities. If the industrial and commercial department determines that the infringement is established, it can order the infringement to cease immediately, confiscate and destroy the infringing goods and tools mainly used to manufacture infringing goods and counterfeit registered trademarks. If the illegal business volume exceeds 50,000 yuan, a fine of not more than five times the illegal business volume may be imposed. If the illegal business volume is confiscated or if the illegal business volume is less than 50,000 yuan, a fine of not more than 250,000 yuan may be imposed.

3. Court litigation