Exchanges for other sizes are not allowed, but if the shoes have not been worn and are brand new, they can be returned.

lz In this situation, you can directly call 400 customer service to apply for a return. Tell the customer service that you will return the product and then place a new order. If you buy too many sizes, no one will be able to wear it. The shoe box must be complete, and the tags and the like must be complete.

I don’t know where the product lz bought was supplied, and whether it was shipped by JD.com. If it was shipped by JD.com, the invoice must be returned.

If it is supplied or shipped by a third party, lz should do a good research on this third party to see if there is any possibility of selling high-quality imitations. If not, don’t buy it if you want to return it.