There is no doubt that there are many controversies in this society now. When we have some disputes that can't be solved privately, we usually seek the help of relevant departments. Here are some departments to share our complaints.
Which department do you want to complain to 1 1? Which department do you want to complain to?
1, workers can go to the local labor bureau to complain about labor inspection; Advantages: The method is simple. Disadvantages: law enforcement in various places may not be very strong;
2. You can apply to the local labor bureau for arbitration and demand payment of wages. If no labor contract is signed, you can also ask for double pay for the unsigned labor contract. If the termination of labor relations is based on unpaid wages, you can also ask for economic compensation. Advantages: In addition to wages, you can also advocate economic compensation and double wages. , and generally can be finally solved; Disadvantages: applying for labor arbitration is a labor lawsuit, which requires more procedures and professional guidance.
Second, the classification of labor disputes
According to the specific content of the rights and obligations involved in the dispute, it can be divided into the following categories:
1. Disputes arising from the confirmation of labor relations;
2. Disputes arising from the conclusion, performance, alteration, dissolution and termination of labor contracts;
3. Disputes arising from delisting, dismissal, resignation and resignation;
4. Disputes arising from working hours, rest and vacation, social insurance, welfare, training and labor protection;
5. Disputes arising from labor remuneration, medical expenses for work-related injuries, economic compensation or compensation;
6. Other labor disputes stipulated by laws and regulations.
Complaints include: labor dispute complaints (disputes) and civil complaints (disputes).
Third, the scope of labor disputes.
(1) Disputes arising from the confirmation of labor relations;
(2) Due to the conclusion, performance or change. Disputes arising from the dissolution and termination of the labor contract;
(three) due to delisting, dismissal and resignation. Disputes arising from resignation;
(4) Disputes arising from working hours, rest and vacation, social insurance, welfare, training and labor protection;
(five) due to labor remuneration, work-related injury medical expenses. Disputes arising from economic compensation or compensation;
(six) disputes between workers and employers in the process of performing labor contracts;
(7) Disputes arising after the laborer and the employing unit have not concluded a written labor contract, but have formed a labor relationship;
(eight) after retirement, the original employer who has not participated in the overall social insurance has the right of recourse to the pension. Disputes arising from social insurance such as medical expenses and industrial injury insurance benefits;
(nine) other labor disputes as prescribed by laws and regulations.
Which department do you want to complain to? 1. Which department do you want to complain to?
(1) In the field of production and circulation, the State Bureau of Quality and Technical Supervision and its subordinate quality and technical supervision institutions at all levels are responsible for investigating and handling any product quality responsibility issues; Where assistance from the administrative department for industry and commerce is needed, the administrative department for industry and commerce shall cooperate.
(2) Illegal acts of producing and distributing adulterated products and counterfeit products found in market management and trademark management shall be investigated and dealt with by the administrative department for industry and commerce, and the quality and technical supervision department shall cooperate with them.
(3) The administrative department for industry and commerce shall investigate and deal with the acts of reselling and cheating inferior commodities in the market; Need the assistance of the quality and technical supervision department, assisted by the quality and technical supervision department. Found by the quality and technical supervision department, investigated and dealt with by the quality and technical supervision department; Where assistance from the administrative department for industry and commerce is needed, the administrative department for industry and commerce shall provide assistance. The same problem shall not be dealt with repeatedly.
Ii. complaints accepted by consumer associations
(a) consumers complain that their rights and interests have been damaged by the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests.
(two) consumers' complaints about the operators' failure to fulfill the legal obligations stipulated in the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests.
(three) complaints about the damage to farmers' rights and interests due to the purchase and use of seeds, fertilizers, pesticides, agricultural films, agricultural machinery and other means of production directly used in agricultural production.
3. Complaints not accepted by consumer associations
(1) Disputes between business operators;
(2) There is no clear defendant;
1. The defendant can't find it.
The defendant's address is unknown.
(3) The business operator has truthfully explained to consumers in advance that the goods are defective;
(four) the two parties to the dispute have reached a settlement (mediation) agreement and have fulfilled it, and there is no new reason and relevant basis;
(five) disputes caused by investment, reproduction and other needs;
(six) consumers can not provide any necessary evidence;
1. If the goods exceed the three-guarantee period or warranty period, the defendant will no longer be liable for breach of contract.
2. There is no shopping voucher.
Consumers can't prove that their rights and interests have been infringed.
(seven) the relevant administrative departments, arbitration institutions or courts have accepted and handled;
(eight) the laws, regulations or policies clearly stipulate that it should be handled by the designated department;
(nine) the consumer fails to install, use, keep or disassemble the goods according to the instructions for the use of the goods, causing damage to the goods or personal injury;
(ten) the other is not in conformity with the provisions of national laws, regulations and rules.
Which department do you complain to? 1. Which department should I go to complain about the seller?
Find the administrative department for industry and commerce, the quality and technical supervision department, the consumer association, the competent department of the enterprise, the commodity inspection department and the people's court.
The so-called consumer complaints refer to written or oral objections, protests, claims and requests made by consumers to solve problems due to disputes with operators for daily consumption needs.
In order to standardize the procedures of China's industrial and commercial administrative departments to handle consumer complaints, deal with consumer rights disputes between consumers and operators in time, and protect consumers' legitimate rights and interests.
Second, what do you mean by consumer complaints?
The so-called consumer complaints refer to written or oral objections, protests, claims and requests made by consumers to solve problems due to disputes with operators for daily consumption needs.
In order to standardize the procedures of China's industrial and commercial administrations for handling consumer complaints, handle disputes over consumers' rights and interests in a timely manner, and protect consumers' legitimate rights and interests, on February 438+04, 2065, the People's Republic of China (PRC) Executive Meeting and the State Administration for Industry and Commerce deliberated and passed the Measures for Handling Consumer Complaints by Industrial and Commercial Administrations (Order No.62 of the State Administration for Industry and Commerce), which has been implemented since March 438+04, 2065.
Third, the principle of accepting consumer complaints
When accepting consumer complaints, consumer associations shall follow the principle of giving priority to regional jurisdiction and giving priority to hierarchical jurisdiction:
(1) Complaints against consumers shall be handled by the county-level consumer association or its subordinate branch where the defendant is located; Where the defendant's location is inconsistent with his habitual residence, it shall be handled by the county-level consumer association or its subordinate branch in his habitual residence.
(2) If the case involves two or more county-level jurisdictions, it shall be handled by a consumer association with the same name at the next higher level (municipal or provincial level).
(three) the case involves two listed consumer associations, which shall be handled by the Provincial Consumers Association; The provincial consumer association may entrust any consumer association within its jurisdiction to handle the complaints that have been accepted.
(4) Letters and online complaint cases received by provincial consumers' associations can be directly transferred to local consumers' associations, and major and difficult complaint cases can be directly accepted.
(5) If a foreign consumer complains about a domestic business operator, it shall be handled by the consumer association at the county level where the respondent is located; Disputes arising from consumers' consumption in Shanghai, Jiangsu, Hong Kong and Macao in the province may be complained to the consumers' association where the consumers are located.