If your trademark agency's account is suspended, this may be due to some technical issues or violations. You can try contacting your trademark agency or our Customer Service Center for assistance. You can contact us in the following ways:

- Trademark Agency: If you are a representative of a trademark agency, you can contact your trademark agency and ask them the reason for the suspension of your account. They may need to further verify your identity in order to reactivate your account.

- Customer Care Center: You can call our Customer Care Center for assistance. Our customer service center staff will assist you in resolving account freeze issues and provide relevant help and advice.

If you cannot contact us through the above methods or cannot solve the problem, it is recommended that you contact our customer service center personnel in time so that we can solve your problem as soon as possible. At the same time, you can also try to use other electronic channels (such as the trademark online application system) to submit trademark applications.