After 65,438+00 years of rapid development, Wanhe Group has become one of the largest R&D and gas appliance product production and manufacturing centers in China, with a solid technical research and development foundation. As early as 1993, Wanhe introduced the first ultra-thin automatic water heater in China, which was the most convenient and fast water heater at that time. 1994 pioneered the ultra-thin microcomputer forced drainage water heater, which was 5 years earlier than the industry promotion. Up to now, Wanhe has filled the technical gap of major national projects nine times in the field of gas water heaters. Wanhe gas stoves are produced in strict accordance with or higher than national standards. For example, according to the national standard, the flameout protection standard of Wanhe gas stove is within 60 seconds, and the flameout protection function of Wanhe gas stove is basically realized within 10 second. For example, when the rated heat flow of large-flow series table gas stoves is as high as 5.0KW, the thermal efficiency can be as high as 60%, and the CO content in the flue gas is only 0.005%, which is the national standard 1/65433.
The high quality of products is another big advantage of Wanhe Group. As early as 1996, all products of Wanhe passed the ISO900 1 international quality system certification for the first time in the industry. From June 5438 to October 2000 10, Wanhe disinfection cabinet passed the authoritative certification of the Ministry of Health and the Chinese Preventive Medicine Association, and became the only product in the disinfection cabinet industry that was included in the national "Healthy Golden Bridge Key Project". In the same year, Wanhe Group was awarded "2000 National Advanced Quality Management Enterprise" by the State Bureau of Quality and Technical Supervision. In September 2002, Wanhe gas water heater was awarded the title of "China Famous Brand Product" by AQSIQ. Wanhe disinfection cabinet and Wanhe cooker were rated as "Guangdong famous brand products". June 5438+October 2003 10, Wanhe Disinfection Cabinet won the "Famous Trademark of Guangdong Province". In August, 2003, Wanhe gas appliance products passed the first batch of China CGC gas appliance certification in the industry. In the same month, Wanhe Group was elected as the chairman of gas appliance Branch of China Hardware Association. In the same year, Wanhe was elected as the vice chairman of China Quality Inspection Association.
In terms of after-sales service, Wanhe Group has established a scientific, reasonable and agile market response mechanism, invested more than 30 million yuan to set up more than 40 fixed service centers in large and medium-sized cities across the country, set up more than 1500 special maintenance points and 1500 special installation points throughout the country, and trained a professional service team of more than 5,000 people, with high professional quality and ideological quality. Since 1993, the after-sales service department of Wanhe Group has been rated as "National Quality Service Network" for 9 consecutive years. In order to ensure more scientific management and more timely and efficient service, Wanhe Group signed a contract with China Telecom Enterprise Customer Service Center to rent the number of China Telecom Enterprise Customer Service Center as the inquiry number of Wanhe Group's customer service center. Wanhe users all over the country can easily find the maintenance outlets located in the local or nearby areas by dialing the local number, and can learn about Wanhe Group's company introduction, service commitment, product release information and so on. Can also be sent to Wanhe Group through China Mobile or Shenzhouxing mobile phone.
Due to the continuous improvement of production management and product quality, Wanhe Group's products are not only sold well in the domestic market, but also exported to the United States, Canada, Singapore and other European and American countries and Southeast Asian markets. As early as 1996, BTI, a holding company, was established in North America and registered its own brand "Bradley". In 2003, the export sales revenue of Wanhe gas stoves reached 35 million US dollars, ranking first among domestic counterparts, and formed stable strategic partnerships with many multinational groups.
At present, Wanhe Group has formed a development pattern with gas appliance as the core and related kitchen and bathroom appliances manufacturing as the main business, constantly carrying out technological innovation and system innovation, and adhering to product management strategy, limited diversification strategy and internationalization strategy.