Industry and Trade Home Appliances After-sales Service Center is the only self-operated service organization of home appliance retailers in Wuhan, with the most powerful professional installation and maintenance team in the city. Its after-sales service quality has passed the ISO900 1:2000: 2000 international quality system certification, and it is also the only after-sales service organization of household appliances in Wuhan. The "Buy Air Conditioner and Deliver Value to 500 yuan Service" initiated by Industry and Trade Household Appliances and practiced for many years was certified by Wuhan Household Appliance Maintenance Industry Management Office and rated as "five-star service".
Industry and trade household appliances are managed in a flat way. The company has more than 20 brand operation departments, specializing in air conditioners, mobile phones, color TVs, refrigerators, washing machines, stereos, digital appliances, small household appliances and other famous brands at home and abroad. Among them, the retail sales of air conditioners, refrigerators, washing machines, color TVs, microwave ovens and water heaters account for 35%-60% of the retail market share of household appliances in Wuhan, and the retail sales of some brands of household appliances rank among the top in the country.
Industry and trade household appliances adhere to the business service tenet of "selling household appliances professionally and serving wholeheartedly", and are committed to serving Wuhan citizens, constantly expanding regional penetration and influence, and strengthening the strong position of household appliances commercial brands. In 2003, Industry and Trade Home Appliances was selected as one of the top ten home appliance distributors in China.
Change and innovation are the eternal themes of industry, trade and household appliances. Industry, trade and household appliances are trying to adapt to the market changes brought about by China's entry into WTO, give full play to their professional advantages, information network advantages and team cooperation advantages, adhere to customer orientation, constantly innovate in management and service, and strive to achieve win-win cooperation between manufacturers and consumers.