1. Organizational setup and management authority
1. Under the leadership of the general manager, headed by the Marketing Department, each functional department and store is responsible for shopping mall investment work according to the division of management authority.
2. The shopping mall purchase management committee is responsible for approving the entry qualifications of the invested enterprises. The marketing department is responsible for organizing relevant departments and offices to conduct regular or irregular assessments of the commodity quality, business varieties and sales of the invested enterprises. Inspect prices, measurement, trademarks, and display hygiene.
3. The Labor and Human Resources Department is responsible for conducting interviews, reviewing physical examination forms and pre-job training for on-site information workers. Only after passing the examination can the employment certificate be issued. Responsible for regular or irregular inspections and assessments of information staff service standards, labor discipline, business ethics, etc. in conjunction with relevant departments and offices.
4. Security guards are responsible for verifying shopping mall information personnel (ID card, work permit, health certificate, temporary residence permit), registering the verification status, signing a safety responsibility letter with the invested enterprise, and being responsible for regular or From time to time, we will work with relevant departments and offices to conduct safety inspections on the companies being invited to invest, especially fire prevention, theft prevention, and flood prevention inspections.
5. The Administration Department is responsible for issuing work uniforms to information staff who come to the mall, collecting management fees for canteen, medical, hairdressing, shower and other project services and managing borrowed property.
6. Each shopping mall store will specify a manager to be responsible for the daily management of the business being invited. And is responsible for providing the marketing department with copies of the business licenses, investment approval forms, joint sales agreements, product samples, price catalogs and various certificates of visiting information personnel.
2. Investment Standards (Conditions)
1. Information officers selected by investment companies must have good moral character, strong sense of responsibility, enthusiasm and generousness, and can speak Mandarin. Regular employees of the factory (company) whose male height, female height, and naked vision meet the investment requirements. Information officers are subject to dual enterprise management and enjoy the benefits of the enterprise (factory, company) where they work.
2. The shopping mall investment promotion work implements dynamic management. The enterprises being invited to invest must conscientiously abide by the various management systems of the mall, actively cooperate with the mall to carry out various promotional activities, and strive to complete the sales plan. If the sales plan cannot be completed within 3 months and there is no seasonal impact or violation of the mall management system, the corporate marketing department has the right to terminate the agreement.
3. The enterprise to be invited must be a state-owned, collective, foreign-funded and private enterprise with legal personality and registered with the local industrial and commercial administration department or an agent with foreign trade import and export rights.
4. The products operated by the investment enterprises must be famous, high-quality, new or world-famous products within the business scope of the stores in the mall; domestic products must comply with all levels of measurement, quality inspection, and hygiene standards, and implement Our products come with three guarantees (guaranteed repair, guarantee of return, and guarantee of replacement), and we resolutely put an end to the sale of other manufacturers' products and unsaleable, counterfeit, and shoddy goods.
5. The period of investment promotion and joint venture is generally 3 months to half a year. Those with promising development can be booked for 1-2 years. After expiration, it will be decided whether to renew the contract based on the completion of the sales plan and market supply and demand.
3. Investment Approval Procedure
1. The investment promotion work must implement the shopping mall's "high-end operation as the guide, mid-range as the basis, highlighting famous brands, high-quality trendy series and imported foreign-funded enterprise products" The business policy is to select the best to attract investment.
2. Each store must be strictly screened in accordance with the principle of non-duplication of investment and first application.
3. Any enterprise that meets the investment criteria must submit a written application to the mall store and sign an agreement with the mall store. The mall store will provide a copy of the business license and approval form (in quadruplicate) of the enterprise being invited for investment. , samples, price catalogs, quality certifications, tax registration certificates, production licenses, health licenses, and store approval opinions, all are reported to the marketing department and approved by the shopping mall purchase management committee, and then to the labor and personnel department of the shopping mall. formalities.
4. The Labor and Human Resources Department will conduct interviews based on the approval form (second page) from the Operations Department and the information staff’s color photo and physical examination form. He is also responsible for organizing the study of shopping mall rules and regulations and service standards, and conducting pre-job training. Those who pass the examination can be employed. Those who have not been trained and assessed are not allowed to be employed. Enterprises being invited to invest are not allowed to change information personnel without authorization.
5. The Security Department will review the identity card, work permit, and health certificate of the mall information staff based on the approval form (third copy) of the Marketing Department, and register them to sign a safety responsibility letter to conduct safety inspections. Educate and be responsible for issuing information officer badges.
6. The Administration Department shall submit the approval form (the fourth page) based on the Marketing Department. Responsible for handling procedures such as issuing work uniforms, dining, borrowing property, etc. to the information staff who come to the site.
7. Only after each shopping mall store has registered with the Marketing Department, Labor and Personnel Department, and Safety and Security Department can it handle store operations.
8. For private enterprises that meet the investment standards, each store must undergo an on-site inspection by two persons. Especially food processing enterprises must inspect whether they comply with the health standards promulgated by the state and whether they have a production license and a health permit. To obtain a certificate, the garment processing industry must understand its production scale and provide on-site photos to the marketing department.
9. Enterprises that do not follow the investment approval procedures and enter stores for sales without authorization shall be held accountable by the store managers in shopping malls and given certain financial penalties, and the manufacturers shall be ordered to withdraw immediately.
4. Prices, measurement, statistics, insurance and financial management
1. The sales price of the goods of the investment enterprise must be reviewed and priced by the full-time price clerk of the store, and reported to the market operation department for approval. The investment enterprise must provide the price clerk with a cost sheet (delivery order) and price catalog. In special circumstances, the price must be determined by the manager in charge. After approval, the supply contract can be used, the temporary price will be tentatively determined, and the normal procedures will be carried out as soon as the official invoice arrives.
2. The purchases and sales of the companies being invited to invest are all included in the purchase and sales accounts of the shopping mall stores. The shopping mall uniformly establishes the "Monthly Sales Report of Investment Enterprises", which includes: unit name, variety, sales volume, etc., which is filled in by the statisticians of each shopping mall store and submitted to the marketing department every month.
3. Each shopping mall store must establish a registration, sales, and deposit registration for the enterprises being invited to invest, and set up separate accounts to ensure that the books are clear and tidy, and report their operating conditions to the Marketing Operations Department before the 5th of each month.
4. If the enterprise being invited to invest needs to use measuring instruments (rulers, scales, optometrists), it must report to the Marketing Department in advance, undergo (measurement) technical verification, and complete the registration and filing procedures before they can be used.
5. Enterprises to be invited should apply for personal and property insurance from local insurance companies before entering the mall. If insurance is not obtained, any personal casualties, merchandise and property losses in the mall will be borne by the inviting enterprise.
6. The sales payment of the enterprise being invited must be collected by the shopping mall store and handed over to the bank on time. Payment settlement must be done through the bank. Before settlement, it must be checked with the bookkeeper. The amount of sales must be paid, and no more payment is allowed. At the same time, the "Investment Promotion Rules" must be followed It is stipulated that the salesperson's fees and business taxes should be deducted before settlement is made.
7. If the enterprise being invited to store goods in the turnover warehouse of a shopping mall store, it must pay storage and storage fees according to the relevant fee standards set by the financial department.
V. Investment Supervision and Punishment
1. Each functional department of the shopping mall shall supervise and manage the enterprises being invited to invest in accordance with the requirements of this system. Anyone who does not have a business license or does not comply with the prescribed business scope , business methods that disrupt the normal order of the shopping mall will be resolutely banned, and the relevant shopping mall stores will be held accountable, the illegal gains of the factory will be confiscated, and the manufacturer will be fined not more than 50,000 yuan, and the individual will be fined not more than 500 yuan.
2. Only with the purpose of high quality and low price, the products of the manufacturers to be invested can be sold only after the shopping mall has approved the pricing and clearly marked the price. We must persist in conducting business in a civilized manner. If there is any violation of supply policies and harm to the interests of consumers, penalties such as criticism, fines, and agreement termination will be imposed depending on the severity of the case.
3. Manufacturers should take good care of the property borrowed from the shopping mall and keep it properly. If there is any damage, they should compensate according to the price.
4. If the factory information staff (including the salespersons sent by the mall first) violate the relevant regulations of the mall, each functional department will criticize and fine the manufacturer, order the person concerned to lay off for training, or change personnel. The manufacturer must follow the regulations All functional departments and offices require implementation item by item, and those who refuse to accept criticism or fines will be terminated from the agreement.
5. Each functional department in the shopping mall must conduct careful inspection and strict management according to their respective division of labor. If due to poor management or abandonment of supervision and management of manufacturers, problems arise and failure to resolve them conscientiously will cause a certain impact, relevant departments and store leaders will be held accountable.
6. During the inspection of the business scope, business varieties, product quality, sales situation, service specifications, and price measurement of the invested enterprises, the marketing department found out that there were poor sales, shoddy goods, and defrauding customers. , which damages the rights and interests of consumers, has the right to make a decision to withdraw or terminate the agreement.
7. The Ministry of Labor and Human Resources regularly conducts job assessments on information staff, imposes financial penalties on those who do not meet the standards and does not implement the rules and regulations, and holds the store managers in charge accountable.
8. Information clerks must dress uniformly and wear badges. It is strictly forbidden to wear intern or other badges. Once found, the manager of the store where they work will be held accountable and fined. The information clerk will be laid off immediately. .
9. Once it is found that the investment enterprise is using uninspected measuring instruments, the instruments will be confiscated immediately, and those that cause major impact will be removed from the business.
10. Once it is discovered that the enterprise involved in the investment has private transactions, over-the-counter transactions, or retains payment for goods, the agreement will be terminated immediately.
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