Call Taobao customer service hotline, transfer to manual customer service, and let manual customer service handle it for you. If your evidence is conclusive, Taobao will generally safeguard the interests of consumers.

02

Or call Taobao cloud customer service phone. If you are deceived, you usually call the customer service hotline inside Taobao cloud customer service phone, and you don't need to transfer.

03

Apply for the intervention of Taobao Xiaoer. If you feel that you have been cheated or bought a fake on Taobao, then apply for Taobao Xiaoer's intervention. Taobao Xiaoer is more reasonable.