According to the information provided by you, if the highest amount is indicated as 0 yuan when issuing electronic invoices, electronic invoices cannot be issued, and the following situations are not excluded:

1 Paper invoice has been issued, and electronic invoice cannot be issued repeatedly;

2 Pay and recharge through third-party channels such as Alipay. At present, quota invoice is provided by card purchase and third-party recharge (such as WeChat, Alipay, Yi Hao, air recharge, etc.). If the amount you paid through the above methods is not included in the printed electronic invoice, please go to the corresponding recharge channel to receive the invoice;

3. Grants are not included in the printing of electronic invoices;

4 The paid-in invoice has been issued and cannot be issued repeatedly in the monthly statement invoice.

If this is not the case, I suggest you contact your Unicom for manual customer service consultation. The specific situation is subject to local policies.

You can query and print electronic invoices through the following channels:

1 Log in to Unicom's online business hall /gd/ Click "Telephone Fee Inquiry" > "Electronic Invoice Inquiry and Issuance" to issue, inquire, download and verify electronic invoices;

Log in to Unicom's mobile phone business hall and click "Services" > "Electronic Invoice Inquiry and Issuance" to issue, inquire, download and verify electronic invoices;

3 Go to Unicom business hall, and after payment at the front desk, the salesperson will push the electronic invoice or use the self-service terminal to issue and query the electronic invoice.

If downloading and printing electronic invoices fail, it is not excluded that the current system is busy. I suggest you try again later in the online business hall or mobile phone business hall. For details, please contact Unicom for manual customer service consultation. The actual situation is subject to local policies.

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