Question 1: Why can't I download children's songs, stories, etc? Answer: You need the * sign before downloading the program, and it will be downloaded automatically after clicking it. If not, the server may be busy or the network may be temporarily blocked. Please try again later. Generally, the internet speed is faster in the morning.

Question 2: Always prompt "The network is busy or not smooth, please try again later"? Answer: The network condition is not good or the server is too busy. Please try again next time. It will be faster before 8 am.

Question 3: Do you need to download the downloaded children's songs next time? Answer: If there is an * symbol in front of the program, it will be downloaded for the first time. As long as you play it once, you can stop playing online in the future, that is, you can use it offline.

Question 4: The program can't be opened. There will be a mistake when I open it. A box will pop up, displaying "... Flash 10e". OCX…… ... "And so on. What happened? A: flash components are not installed on the computer. This software requires Adobe Flash Player to support IE components, or contact us for help.

Question 5: Open the program, which is blank. Only the titles "Short Story" and "Idiom Story" above have no content? A: This software is designed with the resolution of 1024*768. If your screen resolution is less than 1024*768, the display will be incomplete. Please adjust the resolution to 1024*768 or higher.