First understand the customer's needs and then answer them slowly. The most important thing is to master comprehensive trademark legal knowledge and practical ability as soon as possible. The shortcut is to download the answers I give to customers. If someone asks similar questions, you can answer them. Be enthusiastic and modest, and never talk too much. Whether a trademark can be approved or not is determined by the Trademark Office. Inform customers of the risks. The Trademark Office is not run by your family (laughs). Those who say you can register when others say you can't register are probably liars.

In addition, supplementing some art and advertising knowledge, being able to read and understand the meaning of trademarks is very helpful in attracting customers.

The wider your knowledge, the better!