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The process of complaining about trademark infringement to the industrial and commercial bureau
Legal analysis: The industrial and commercial bureau shall make a decision within 10 days after receiving the complaint, and notify the complainant in writing. When the complaint materials meet the requirements and the infringement facts are confirmed and accepted, the administrative department for industry and commerce at or above the county level may exercise its functions and powers to ask the relevant parties and investigate the situation related to the infringement of the exclusive right to use a registered trademark of others according to the evidence or report of suspected illegality that has been obtained.

Legal basis: Article 62 of the Trademark Law of People's Republic of China (PRC), when the administrative department for industry and commerce at or above the county level investigates and deals with acts suspected of infringing upon others' exclusive right to use a registered trademark on the basis of evidence or reports of suspected illegal acts, it may exercise the following functions and powers: (1) Ask relevant parties to investigate the situation related to the infringement of others' exclusive right to use a registered trademark; (2) consulting and copying the contracts, invoices, account books and other relevant materials related to the infringement activities of the parties; (three) to conduct on-site inspection of the places where the parties are suspected of engaging in activities that infringe upon the exclusive right to use registered trademarks of others; (4) Examining articles related to infringement activities; Articles that have evidence to prove that they infringe upon the exclusive right to use registered trademarks of others may be sealed up or detained. When the administrative department for industry and commerce exercises the functions and powers prescribed in the preceding paragraph according to law, the parties concerned shall assist and cooperate, and shall not refuse or obstruct. In the process of investigating trademark infringement cases, if there is a dispute over trademark ownership or the obligee brings a trademark infringement lawsuit to the people's court at the same time, the administrative department for industry and commerce may suspend the investigation of the case. After the reasons for suspension are eliminated, the investigation and handling procedures of the case shall be resumed or terminated.