1. Re-register your account. If you contact customer service, you cannot change your real-name authentication information. Then the easiest way is to re-register a new account for real-name authentication. But please pay attention. In this process, the original account needs to be cancelled or deactivated. And the new account also needs to add friends, favorites and other operations.
2. contact Tik Tok's customer service. You can contact Tik Tok's customer service staff through the online customer service or complaint suggestion button on the I- Settings-Help and Feedback page in Tik Tok APP. Explain to them why they need to change their real-name authentication information. And provide relevant identification materials. If the audit passes. The customer service staff will help you complete the change.