Every hotel has its own laundry room. As laundry room staff, how should we make a good summary of our work? The following is my carefully prepared summary of the laundry work at the end of the year. You can refer to the following contents! Laundry work summary 1

Looking back over the past year, all kinds of problems and progress in our work will make people reflect. Progress is an incentive, and we should stick to the right direction, even if all kinds of difficulties can't stop our firm steps.

the following work instructions

1. Use of equipment and facilities:

1. Introduction, analysis and comparison of equipment: this washing equipment, such as the stain removal table and the portrait machine, are agent brands, and the rest are products provided by Zhangjiagang Sea Lion Group, which ranks first in China in terms of product quality and is cheaper than imported equipment, because the hotel is close to the headquarters of Sea Lion and the maintenance is very convenient. The disadvantage is that although more investment has been made in the intensive training of employment skills, there are still some gaps in the final production compared with the equipment and facilities of international brands. For example, the bed in the housekeeping department? The quality is light and thin, and it can't be completely flattened between the inelastic canvas conveyor belt and the steel drum, and the wrinkles are obvious. If it is a trough ironing machine, there is no such problem.

At present, the dry cleaning machine vibrates due to uneven cloth during liquid removal, and the parts of the equipment collide frequently. If the damping screws are not screwed to the end, the shaking range is relatively large.

all the equipment, especially the machines that need to be rotated to remove liquid, can't be used as a shock-absorbing foundation. Once it is not evenly distributed, the machines generally shake badly. Secondly, water will enter the bottom of the equipment when cleaning, which will corrode the metal base of the machine for a long time.

2. Operation: All the equipment of the computer board has been programmed automatically, so as to unify the operation standards to the greatest extent and reduce the error rate of human operation. Operation correction: due to the influence of steam quality, the main washing water level is manually adjusted at any time to ensure the standard concentration of washing mixed solution.

3. maintenance: in 211, this ironing seal was replaced twice because of water leakage. The phenomenon that the valve plate of the solenoid valve was washed away by high-pressure cold and hot water appeared many times in the 25KG large water washing machine. After the manufacturer redesigned the high-pressure resistant accessories, this problem did not happen again. Because this machine is located in the basement, the air humidity is high, the phenomenon of water accumulation in the air compressor pipeline is serious, and the accessories such as electromagnetic valve rubber absorb water and expand, resulting in insensitive start-up, and the water inlet and outlet of the water washer are affected. After many times of textual research, the accumulated water was filtered out by installing an air storage tank, so that no water entered each solenoid valve.

The air suction touch switch of the stain removal table often has poor contact, and the utilization rate is relatively low at present. Repeated debugging can't be fundamentally solved, so we should consider replacing other types of touch accessories.

2. Washing and ironing operations

1. Adjustment of detergent varieties: added detergent varieties such as Lijingwang, Whitening Washing Powder, Neutralization and Softness. The reason is that the dirt of linen in catering department is oily, pigment and granular dirt, while that in housekeeping department is human secretion dirt and granular dirt. The use environment of linen in the two departments is different, so it is necessary to adjust the appropriate detergent to target the corresponding dirt, so as to wash it effectively and reasonably.

2. detergent dosage: the dosage standard is calculated according to the washing quantity, and the pollution degree of linen and the quality problems fed back by various linen users should be corrected in time to adjust the dosage of detergent to the best balance point.

3. Detailed requirements in washing: especially the control of main washing, water level, temperature, putting time, washing time, etc. can ultimately determine the quality of washing. If these cannot be mastered in the main washing, the washing quality will be out of the question!

4. Adjustment in ironing: especially for ironing the inlet, the circular tablecloth should be aligned with the warp and weft yarns. If it is not aligned, the white cotton tablecloth cannot be leveled on the table, and the center line of the chemical fiber tablecloth on the table is bent, which is very ugly. At present, training is needed for this work.

5. Adjustment of washing methods for uniforms: After dry cleaning for suits, there are still a lot of residues, and now housekeeping shampoo is added for cleaning. (Originally, the stain removal table was used to remove stains, and the workload was relatively large. However, if it is solved by washing, it is necessary to ensure the smoothness of the uniform after washing.)

6. External washing: charging washing, which pays the highest attention to this piece, often receives clothes that need bleaching or stain removal, which will cause washing accidents if not careful, so employees will be asked to discuss how to wash and what to pay attention to in order to increase their personal work experience.

3. Internal structure:

1. Because it is located in the middle of the basement, there are many problems in the installation of exhaust air, which can't be discharged directly. The pipeline is too long and there are too many elbows, resulting in too much wind resistance, which is not conducive to the cold air exchange.

2. air conditioning performance: it is necessary to clean the filter frequently. Because of the unreasonable internal structure, the hot air is not completely exhausted, so the cold air effect has not reached the best state.

3. floor and wall sanitation: the floor and wall are all made of smooth tiles, which is convenient for daily sanitation and cleaning. But the staff must walk carefully to prevent falling.

4. Worktable: Two stainless steel towel folding tables and several tables were added. In addition, a wooden table is added in the linen room to facilitate the stacking of towels, tablecloths and chair covers for the housekeeping department and the catering department when the guests are busy.

5. Drainage ditch behind the washing machine: The original ditch was not wide enough and deep enough. When several washing machines drained water, water would overflow out of the ditch, and the sanitation and cleanliness were too poor. Now it is rebuilt and the problem has been solved.

6. Workspace: air conditioning is installed to facilitate employees' rest

4. Hygiene maintenance:

1. According to the shift schedule, one person takes turns to be on health duty every week

2. Hygiene in each area is assigned to individuals, and must be cleaned once before and after work. Especially in the large washing operator area, there is a lot of garbage every time when washing the linen of various restaurants.

3. As all the equipment and facilities are stainless steel, they must be used for surface maintenance. In addition, 9CM and 6CM dust pushers should be used to clean the ground.

In the quality inspection report, it has been mentioned many times that the employee's passageway has not been cleaned, because during this time, employees still have delivery units to walk around, and the hygiene cannot be maintained at all times. This problem has been explained to quality inspectors many times.

v. Employees and working status

For every employee who enters the hotel, the purpose of coming to work must be clear first. Why did you come? From the direction of hotel recruitment, the labor force who needs to engage in washing work needs to obey the work arrangement related to hotel washing. For employees, it is to meet the needs of life and accumulate work experience and personal qualifications related to washing, just to do washing-related work, so it is necessary to establish a positive work attitude and mentality, which is the premise to ensure long-term work.

At present, there are 11 employees, and one has left. The ideal number of people is 12 if the food delivery task is guaranteed on vacation. At the beginning of the year, most employees didn't get into the job, so it takes a long time to cultivate the skills and qualities that this position should have, especially the professionalism. Therefore, in this year, some people enter and some people leave. As a five-star hotel, people must have corresponding requirements, otherwise they would rather have more than enough.

according to this idea, analyzing the working state of this employee, compared with others, still lacks the sense of crisis and self-motivation. No one can take the initiative to learn the knowledge and skills related to his post, and only ask his superiors when he encounters something he has never seen or done. Of course, this employee can complete the daily tasks according to the standard working procedures, and the execution efficiency is relatively high. There is a certain guarantee in the quality of work.

VI. Daily management

1. All quantifiable work has been well controlled by the program, no matter who operates it, it is a standard, and it can be completed in a short time. Such as: large water washing operation, dry cleaning operation and so on.

2. explain all possible problems in words and list all the solutions.

3. The principle is to start with managers, and everyone is equal, without exception.

4. all systems are formulated according to the actual situation, such as vacation must be decided according to the busy situation of hotel guests.

5. all kinds of problems must be understood first, and then the reasons must be found, and the conclusions can only be reported after many verifications.

6. Monthly report: This year, the calculation of cost has been revised three times, including labor cost, water, electricity and steam cost, detergent cost, lighting power consumption, and reference to the equipment consumption report of Haishi manufacturer.

7. At present, there is no clear stipulation and punishment standard for the division of responsibilities of each post. All of them are operated by managers first, and then automatic or manual operation procedures are formulated after the quality reaches the standard. This is also because this is still in its infancy, and the work requirements have not reached other mature standards.

8. Those who violate work discipline shall be punished from the management first. If employees make mistakes and managers have problems, then employees will be punished and managers will be jointly and severally liable.

9. this book draws lessons from the six regular management methods, and sorts out some daily operations of each post, such as placing articles, classifying documents, sorting out various operating procedures and so on.

VII. Feedback on linen quality of various departments

1. Housekeeping Department: The main problem is the softness of towels, which was found to be hard in the inspection of five-star judges. For this requirement, Johnson's neutralization and softener were added. The original Gretel brand needs higher temperature to dissolve, and the post-treatment temperature of this brand can not reach the required temperature, so the contradiction can be solved by replacing the low-temperature compliance and neutralization.

Secondly, the trademark will fade for large bath towels that need chlorine bleaching to remove stains. If this problem cannot be solved, the stain removal service cannot be provided.

2. rags of various departments: at present, they are washed at 5 degrees, and the materials are Teqi, White Cat or emulsifier. After the main washing, the water is drained, and the temperature is lowered, and the water is washed twice, each time for 2 minutes. This program is already the minimum washing method, but due to the problems in use: such as connection? Contact with 84 liquid, toilet-removing spirit and other strong alkaline articles has a high damage rate.

3. linen in catering department: square towel. For sub-varieties, detergent manufacturers are required to adjust Lijingwang, emulsifier and enhanced color bleaching. The whiteness of towels is obviously improved, but the loss of towels has not been reduced. The fundamental reason is that the pollution of towels is more serious than that of towels in housekeeping department. Compared with other hotels, the washing times of dining towels are about 1 times, and our washing times are about 12 times.

4. Zhao Dong's washing: The main wear rate is relatively high, which is mostly caused by too little installed capacity, and the mechanical wear is more severe than the linen in the housekeeping department. Because it must be washed separately, in order to solve this problem, the washing time and times should be reduced. It is also necessary to reduce the amount of washing or replace the soft detergent variety. Another reason is that the linen in the housekeeping department of this hotel is light and soft. Not wear-resistant, compared with cotton fabrics containing polyester, the service life is obviously lower.

Summarize the work in 211 and the degree achieved;

for the problems existing in the linen of this hotel, the automatic program must be adjusted in time, and the performance problems of detergent should be raised to the supplier in time to make corresponding adjustments. It is necessary to test the fastness life of all kinds of linen, work out the standard washing and scrapping times, and try to quantify the specific data.

simplify the steps and procedures in management, minimize the labor intensity of employees, and treat the work orders arranged by superiors and hotels equally. Managers must take the initiative to solve difficult problems and give employees a demonstration, so that employees' work confidence can be gradually improved and they have a sense of collective honor.

in the management of detergents, the dosage of detergents has been distributed every day, so that the dosage of each machine washing must be registered, and each washing must be compared, so as to strengthen the use of detergents and strive to control the balance between the minimum dosage and the best washing effect.

The overall skill level of our employees is probably below the middle level, mainly because they are weak in guest clothes washing and stain removal, and also because there is not enough washing capacity to practice their hands. In other aspects, such as linen washing control, manual operation can reach the first-class level, which is two grades higher than the whiteness and cleanliness of some linen fed by liquid automatic distributor and washed by automatic program. The specific test method should be measured by electronic whiteness meter.

The service life of linen in our hotel, that is, the washing times, can basically reach the data provided by the manufacturer. However, due to the problem of installed capacity, the wear rate is high, and the repeated response to this problem has no result. The reason is that the spare amount of linen should be 3.5 times, and it is best to use each linen evenly every time. Don't use the linen on it frequently because it is difficult to take it, and don't use it because it is difficult to take it below. The laundry room annual work summary model essay 2

There are several experienced workers in the laundry room. Except for me and a mechanic, other employees have never worked in the hotel industry at all, so this is a great test for our actual work. However, during the practical training on how to wash, classify, stain-remove, ingredient, iron clothes, iron linen and fold, we found that most of them are very studious, so they can do well without requiring speed in the month.

Working environment

High temperature, high humidity and sultry are important factors that affect the quality of employees' work, but laundry staff have never neglected the quality of work because of such factors. I believe that the hotel management authorities will make a solution to the actual situation of our laundry room.

For the management of employees' uniforms, shoes and socks, we have effectively managed the loss of a pair of socks, but it all depends on the correct registration of each uniform administrator every day. If we register less or more than one category, our related workload will be more than 1 times.

Because of the incomplete uniforms and the increasing number of hotel employees, the laundry room was faced with the pressure of only three sets of uniforms for two employees before November. However, in the face of this pressure, we are very happy because we have ensured the effective supply of uniforms, and at least 98% of employees can get clean uniforms at any time.

work benefit

6. That is to say, the stage of being able to operate without knowing (from kindergarten to primary school)

7. The quality of the products in that month is complaint-free

1. What is the method to ensure the effective supply of uniforms?

When checking out, some employees are dispatched to the floor to assist in weeding, and the collected linen is returned within 2 hours. The most important thing is that all employees.

Team

No job in the laundry room can be done by one person. Every job will have many processes, such as: 5 sheets will be produced in two hours, then the process of these 5 sheets is as follows: the cloth man takes them out from the floor to the laundry room for sorting, washing, ironing and folding, and then the cloth man sends them to the floor. To produce them within two hours, each position must respond quickly, and