the goods can be returned.

the process of returning goods is rather troublesome. First, you should contact the customer service of the platform for operation. However, if the merchant refuses to return the goods, the customer service has no right to force the merchant to return the goods. Therefore, you should communicate with the merchant before buying. As long as the goods that can be returned for 7 days without reason are supported by the platform's return policy, you can generally return the goods. Before returning the goods, you need to contact the customer service first, explain the situation with the customer service, and then you can apply for a refund after contacting the seller and reaching an agreement with the seller.

goods that can be returned for 7 days without reason are supported. After receipt, within the specified time, make sure that the goods are unopened, the package is properly buckled (shoes), and if the secondary sales are not affected, you can find an order in the APP and apply for a return. Be sure to upload the return logistics number within 3 days after applying for a return, and the warehouse will check the returned goods within 5 working days after receiving them, and refund you within 1-3 working days after confirming that they are correct.

regarding the freight, only the amount of the goods will be refunded if the goods are obtained, and the freight will not be refunded if the order has paid the freight; If the coupon is used, the platform will deduct the coupon; In addition, you need to bear the freight for sending it back to the platform.

Introduction to Dewu APP

Dewu App is a new generation of trendy online shopping community under Shanghai Zhizhuang Information Technology Co., Ltd., and authentic trendy e-commerce and trendy life community are the two core services of the platform. The commodity categories of the platform have covered trendy shoes, trendy clothes, trendy play, sports, women's wear, watches, accessories, bags, 3C digital, household appliances, beauty cosmetics, car trips, art, drinks, food, ticketing and so on.

As a new generation of trendy online shopping community, Dewu App gathers all kinds of new, trendy, cool and dazzling products, and is also the first choice for the sale and operation of various trendy brands. At the same time as young? In the trendy life community, Dewu App has gathered a large number of fans who love sneakers, trendy clothes and trendy culture. By continuously precipitating the content of trendy topics, Dewu App community is becoming a trend vane and voice position for young users.