If the store is a brand store, he says it's true, because I also do Taobao, and doing online shop depends on the seller's honest operation and the buyer's feedback! Now the trend of Taobao is changing. If the goods are not right, or the complaint is forged, the seller will face Taobao punishment! If the goods received are not as expected, they can be returned or exchanged according to the service information provided by the seller.