Legal analysis: new shoes with quality problems can be returned, and consumers can return them within seven days from the date of receiving the goods. If there is something wrong with the wearer's feet, there is only one way to return them, that is, the new shoes remain in the state before wearing, which will not affect the secondary sales at all, but it is extremely slim to reach this state, because the new shoes are worn and the brand and state of the new shoes are not completely worn. Therefore, in this case, it is generally impossible to return the goods, and you can only solve the problem of rubbing your feet yourself.

Legal basis: Article 24 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests. If the goods or services provided by the business operators do not meet the quality requirements, consumers may return them in accordance with the provisions of the state and the agreement of the parties, or require the business operators to fulfill the obligations of replacement and repair. If there is no state regulation and agreement between the parties, consumers can return the goods within seven days from the date of receipt; After seven days, consumers who meet the statutory conditions for terminating the contract can return the goods in time. If it does not meet the statutory conditions for terminating the contract, it may require the operator to fulfill the obligations of replacement and repair.