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How to deal with intellectual property complaints received from Taobao?
Hello, (1) If there is no complaint or the complaint is unsuccessful within 3 working days after receiving the infringement complaint, the penalty will be imposed.

There are two kinds of punishment: improper use of other people's rights and sale of counterfeit goods.

1, improper use of other people's rights means that the user has the following behaviors, and two points will be deducted each time:

(2) The seller improperly uses other people's trademark rights, copyright rights and other rights in the published commodity information or the used font name and domain name;

(three) the seller sells goods suspected of improper use of other people's trademark rights, copyrights, patents and other rights;

(4) The commodity information released by the seller or other information used by the seller causes confusion, misunderstanding or unfair competition among consumers. Complaints made by the same obligee to the same seller within three days are regarded as complaints.

First of all, you can find the specific reasons for being complained through "Want Want, Website Letter" or "Seller Center-Reporting Management-Received Intellectual Property Complaints", and then make targeted complaints.

Complaint channel: seller center-report management-receiving intellectual property complaints.

Complaint time: within 3 working days, there are always 2 opportunities to complain, one before and one after punishment. You need to complete the complaint within this time. If the time limit is exceeded, the complaint entrance will be closed.

Note: if you don't appeal before the punishment, it means that there is only one chance to appeal after the punishment! Please pay attention to the sellers and friends! I hope I can help you adopt it.