For qualified complaints, Taobao will handle them within 3-10 working days after the complaint enters the processing process. The specific processing time will vary depending on the complexity and form of the complaint.

Penalty: The intellectual property rights holder’s complaint is established, and the link to the product complained of is deleted.

What should you do if your trademark is infringed by Taobao?

Solution: If your trademark is a trademark approved and registered by the State Trademark Office, then you can report it to the Industrial and Commercial Bureau and request the industrial and commercial department to investigate and deal with it.