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I was complained about intellectual property infringement and my product was deleted by Taobao. What should I do?

1. Stop selling the product immediately if you have not obtained authorization from the company to sell it.

2. Call the intellectual property company to see how the other party wants to deal with it. No matter what, it is you who infringes the other party's trademark rights first.

3. The relevant departments may demand compensation from you. The amount depends on your sales volume.

4. There will be some compensation, just take it as a lesson.

5. However, it is best for you to negotiate with the other party to obtain his sales permission, so that your compensation may be less.

6. You can try to appeal, but you have to think of a good reason. But judging from the content you wrote, does it mean that you wrote about someone else’s brand? The appeal of this decided Taobao check is unlikely to be successful. Or put it on the shelf again. The deduction points are less than 12 points, which basically does not affect the store. Check to see if the store still has such a store and modify it.

Methods for sellers to avoid Taobao patent infringement:

1. Check the title keywords before purchasing: the title of your product cannot contain the name of the brand.

2. Check the "Brand" item in the product details: This item is the focus of Taobao system scanning.

3. Check the description of the baby: the detailed description must not contain the name of the baby, and the description photo cannot contain brand labels. If there is a label, put it in mosaic.

In addition, if you are really accused of Taobao patent infringement, you can take the following methods:

1. You can try to use the sales history of the product to defend. If the sales record on Taobao is earlier than the filing date of the complainant's patent, it can be determined that the product does not infringe Taobao's patent.

2. Methods to invalidate patents. You can directly submit a patent invalidation request to the State Intellectual Property Office to declare the other party's patent invalid. This method takes a long time. Generally, it takes about 8 months to declare a patent invalid. The cost is also relatively high, costing about 20,000 to 30,000 yuan.

3. You can negotiate with the customer to invalidate the other party's patent as a bargaining chip and ask the other party to stop complaining or allow you to use it.

4. Patent defense services. You can turn to a professional intellectual property agency and communicate with Taobao's legal department. This can provide clients with valuable patent defense services and restore the display of removed products.

5. For legal proceedings, file a lawsuit with the Intermediate People's Court at or above the prefecture level. Regarding the issue of patent infringement on Taobao, each case has different handling methods. If you have any questions, we recommend that you consult a professional intellectual property agency in time to help you solve the relevant difficulties as soon as possible.

Keyi Patent Center will answer your questions and hope to help you!