1. Priority number reporting (industry recommendation): When users request uncertain number information, such as a certain type of product, a certain industry, or a project operated by a certain industry, 114 will report the number. The business's phone number.
2. Voice reporting (voice broadcasting): Enterprises and institutions (including private owners) can publish their company's introduction, business information or product information on the 114 platform. When the user queries the phone number of the organization, the recorded voice message can be played.
3. Brand query: When users put forward number query requirements based on legally registered brands and trademarks, the 114 platform can query the corresponding manufacturers, directly affiliated companies or stores of the brand that have handled this business. phone number.
4. Inquiry transfer: If you have applied for the inquiry transfer service, the 114 directory information desk can directly transfer the call traffic to your phone, and the directory inquiry person does not need to dial twice. It is convenient for users and will not let you miss any opportunity. "You no longer need to worry about memorizing complicated phone numbers. You can dial 114 and call the person by name to be transferred."
5. Temporary number reporting: Due to the needs of business promotion, enterprises can temporarily publish telephone numbers for temporary use, such as lottery numbers, concert ticket hotlines, etc., in the 114 system.
6. Corporate naming: When customers dial 114 to check the number, the "naming guide tone" can be played before the automatic voice report, such as (a certain company or product reports the number for you, please record it ).
7. List name query (registered name): Provide users with multiple name query services on one phone, allowing users to query on No. 114 whether using practical names or registered names.
8. Sorting number reporting: According to the customer's application, the multiple phone numbers under the corresponding name of the customer are sorted in the 114 system, and the order of broadcasting is redetermined to provide personalized number reporting services.
9. Media extension: Commercial customers can submit the information they publish on radio, TV stations, newspapers and other media to the 114 platform and convert it into voice information. Ordinary users can find the specific voice message content by dialing 114 and providing the media name, time, approximate content and other information.
10. Fax number reporting: Enterprises can publish their company’s introduction, business information or product information on Channel 114. When the user queries the phone number of the company, the user can be prompted to view the company's introduction, product information, etc. by fax. (Not yet activated)
11. Portable address book: Organization users or individual users can leave their unique communication data to the communication company for storage and create a proprietary address book, and can use it at any time Dial 114 (the user needs to enter the query password) to query the number information in the directory. (Not yet activated)
12. SMS number reporting: 114 will send the query results to the user terminal via SMS. (Not yet activated)
13. Voice outbound calls: Send information to users in the form of voice broadcasts, which can be business promotion, product promotion, user notifications, customer return visits, etc.
14. Outsourcing business: Mainly refers to enterprises renting various resources (voice resources, agent resources, etc.) provided by professional call centers in order to improve operational efficiency, reduce costs and provide customers with better services. Human resources, etc.), establish its own customer service platform, and provide consulting, inquiry and other services to the company's customers.