The manual customer service phone number of TCL is 4008-123456.
TCL Group Co., Ltd. was founded in 1981. It is a large state-owned enterprise engaged in the research and development, production and sales of home appliances, information, communications and electrical products, integrating technology, industry and trade.
After 20 years of development, TCL Group has now formed four major product series: home appliances, communications, information, and electrical appliances, represented by Ace Color TV, and has begun to implement audio and video products and services, led by Ace Color TV. The development of mobile communication terminal products represented by mobile phones is a strategy to drive corporate growth.
TCL development history:
In 1986, the TCL trademark was registered with the State Administration for Industry and Commerce.
In 1989, TCL telephone production and sales ranked first in the same industry nationwide and have always been among the best.
In 1990, based on the key factors affecting the development of enterprises at that time, he put forward the view that "the market is the life of an enterprise, and marketing is the forerunner of the enterprise", and began to focus on establishing its own brand and establishing its own marketing network.
The first sales branch was established in Shanghai in 1991, and subsequently sales branches were established in Harbin, Xi'an, Wuhan, Chengdu and other places, becoming the prototype of today's TCL national sales network.
In 1992, TCL developed and produced TCL’s flagship large-screen color TV, which successfully gained market recognition. At the same time, we started to introduce CI system and became one of the earliest enterprises in China to implement CIS.
In 1998, with the theme of "improving efficiency and reducing costs", the group-wide "operational reform and management innovation" activities were launched.
In 1999, the shares of TCL International Holdings Co., Ltd. were successfully listed in Hong Kong; in 1999, the "TCL" trademark was recognized as a "Well-known Trademark in China" by the State Administration for Industry and Commerce; in 1999, TCL entered Vietnam and established a Vietnam branch. , it started to achieve profitability after one and a half years.
In 2000, it entered Southeast Asia and Russia, and entered the Middle East, Africa, Australia, Latin America, the Far East and other countries and regions through OEM.
In September 2001, TCL celebrated its 20th anniversary and held a growth reflection seminar.
In May 2003, TCL was named "China's Most Respected Enterprise in 2002" by the Financial Times. In May 2003, TCL acquired the American Go Video company through capital operation.
In August 2004, TCL Alcatel Mobile Phone Co., Ltd. (TA), a leading company in the global mobile communications field jointly established by TCL and Alcatel of France, was officially put into operation.
In 2008, TCL Group won the "Huawang Gold Label Nomination Award". In May of the same year, it withdrew from China International Group and moved towards an international brand strategy.
On December 30, 2008, in the "2008 World Brand Value Laboratory Annual Awards" selection event held by the world's authoritative brand value research institution - World Brand Value Laboratory, TCL was ranked "China's Most Valuable Brand" "Most Competitive Brand" award.
The company ranked 75th in the 2007 Top 500 Chinese Enterprises jointly released by the China Enterprise Confederation and the China Entrepreneurs Association.
On January 11, 2009, Chairman Li Dongsheng won the "Outstanding Management Contribution Award for Brand Building in the 30 Years of Reform and Opening Up".
On December 23, 2009, the 2009 CCTV China Economic Figures of the Year, known as the "Oscar" in China's economic field, was unveiled. Chairman Li Dongsheng was awarded the "Business Leader of the Decade of China's Economy".
On February 22, 2011, TCL Communications Technology Holdings Co., Ltd. acquired Sagem Mobile Phone R&D (Ningbo) Co., Ltd. and established TCL Communications Ningbo R&D Center, establishing TCL Communications’ fifth domestic R&D center.
On May 6, 2011, TCL Communication officially launched the new brand "ALCATEL ONE TOUCH". The brand aims to focus on Internet sales channels and form a positive complementary strategy with the operators and traditional channels that TCL brand focuses on. , to develop the domestic market.
Reference for the above content: TCL official website—Contact us