Legal basis: Article 9 of the Interim Measures for Handling Complaints and Reports in Market Supervision and Management shall provide the following materials:
(1) The name, telephone number and mailing address of the complainant;
(2) The name and address of the respondent;
(3) Specific complaint requests and facts of consumer rights disputes.
If the complainant complains in a non-written way, the staff of the market supervision and management department shall record the information specified in the preceding paragraph.