You can appeal, but you have to be specific about the point of the other party’s complaint. After all, some products are managed separately online and offline. Obtaining the right to operate and sell offline does not mean that you can sell online. Therefore, blindly submitting appeal evidence without understanding the policies may run the risk of losing the case.

If you have any objection to the infringement penalty, you can appeal through the following two channels:

Method 1: Enter "My Taobao" - "I am a seller" - "Report Management" —Intellectual Property Rights Infringement Complaints Received", appeal (appeal within 3 working days after the complaint is established, please appeal through method two after the deadline).

Method two: If you do not find the online appeal entrance, you can Send the complainant's member name, the content of the complaint and relevant credentials to the infringement complaint email address. Taobao staff will review and handle it within 5-7 working days. If you have any questions, you can directly contact the Taobao seller hotline. .