It is recommended to apply for an icon quickly to avoid being squatted by others in a few days!
Did you apply to Beijing yourself or did you find an intermediary to handle it? Make it clear whether you don't understand or the agency is missing.
If it is the problem of the agency, let them give remedial measures. It is best to apply for the icon without agency fee this time.
Ps: Usually, our firm advises customers to apply for text and LOGO at the same time to reduce the risk!