Taobao stores are frozen due to the sale of counterfeit goods, improper account registration, account theft, illegal profit-making, counterfeit materials, and false transactions. 1. Selling counterfeit goods, sellers selling counterfeit registered trademarks or pirated goods. 2. Improper registration, where users register Taobao accounts in batches through software, programs or manual methods. 3. Misappropriating other people’s Taobao accounts or Alipay accounts is suspected of infringing on other people’s property rights.

1. What happens when a Taobao store is frozen?

1. Selling counterfeit goods, sellers selling counterfeit registered trademarks or pirated goods.

2. Improper registration, where users register Taobao accounts in batches through software, programs or manual methods.

3. Misappropriating other people’s Taobao accounts or Alipay accounts is suspected of infringing on other people’s property rights.

4. Defraud other people’s property, illegally obtain other people’s property for the purpose of illegal profit, and are suspected of infringing on other people’s property rights.

5. Counterfeit material ingredients. The seller’s description of all material or ingredient information of the product is completely inconsistent with the product received by the buyer.

6. False transactions, obtaining false product sales, store ratings, credit points, product reviews or transaction amounts through improper methods such as fabricating or concealing transaction facts, circumventing or maliciously using credit record rules, etc. behavior of interest.

2. Can a Taobao store still open if its points are deducted and frozen?

A Taobao store can still open if its points are deducted and frozen as long as it is not permanently frozen.

The Taobao platform’s penalties for violations of Taobao stores are divided into various levels. Stores are frozen and divided into four levels: seven-day freeze, fourteen-day freeze, twenty-one-day freeze and permanently frozen store.

If your store is frozen in one of the above three situations, you can continue to operate your Taobao store after the freezing period ends.