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Why didn't we receive the trademark rejection reexamination decision?

The trademark registration number we applied for was 1363168, which was first registered by the agency. Since the agency didn't tell us that we needed to inquire about the approximation at first, the Trademark Office said that our trademark approximation was rejected. Due to the high cost of the agent's rejection of the review, we applied for a review ourselves, and the review materials included our contact address and telephone number. Why didn't we receive the decision to reject the reexamination and the notice of acceptance of the trademark review application? Should the materials that the Trademark Office should not review be sent to our company? It should not be sent to the trademark agency that represented us for the first time!

hello, if the parties submit their own applications for re-examination, our commission will mail the acceptance notice and the subsequent re-examination decision to the parties. At present, all kinds of notices about trademark re-examination No.1363168 have been returned to our commission by the post office, and our commission has delivered them by public announcement.

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