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How to check whether your Taobao store has been blocked?

If a Taobao seller temporarily closes his store, he can reopen the store as long as the penalty period has passed. The specific time depends on the deduction situation.

For example, 48 points will be deducted for Category B for each violation and violation handling measures. For members suspected of defrauding others’ property discovered by Taobao, Taobao may extend the transaction timeout and close orders depending on the severity of the case. , Alipay account control measures, etc.

However, if the following sanctions are imposed, the seller will be permanently banned:

1. Selling counterfeit goods refers to the seller’s behavior of selling counterfeit registered trademarks or pirated goods with a score of 48 points or above.

2. Providing false credentials refers to a member’s behavior of providing untrue certification materials to Taobao for profit, with a score of 48 or above.

3. Improper use of other people’s rights means that the goods or information released by the seller are suspected of improper use of other people’s trademark rights, copyrights, patent rights, etc., or causing unfair competition, with a score of 48 or above.

4. Abuse of member rights refers to members who abuse and maliciously use the rights granted by Taobao to harm the legitimate rights and interests of others and disrupt the operation order of the Taobao platform with a score of 48 or above.

5. Members publish risky text, pictures, videos or performances (live broadcast) and other information on the Taobao interactive platform with a score of 48 or above.

6. As exposed by the news media and notified by administrative departments such as the national quality supervision department, it is a certain brand, category, or batch of offline products that are of unqualified quality, or unqualified products for random inspection on the Alibaba platform. The same product, or other products or stores that require assistance for inspection, have a score of 48 or above.

7. A member’s behavior that may endanger transaction security or Taobao account security reaches 48 points or above.

8. The seller’s behavior of selling counterfeit registered trademarks or pirated goods reaches 48 points or above.

9. The member’s behavior of providing untrue certification materials to Taobao for profit reaches 48 points or above.

10. The products or information released by the seller are suspected of improper use of other people’s trademarks, copyrights, patents and other rights, or causing unfair competition, with a score of 48 or above. ?Extended information

(1) After the violation is established, Taobao will deduct points from the member. When the deduction points reach the node, Taobao will take corresponding node processing measures for the member;

(2) If the member has a large demerit point for a single violation, resulting in the accumulated deduction points meeting the processing conditions of multiple nodes, Or if similar node processing needs to be carried out during the violation processing period, the node processing measures will be implemented based on the current deduction points;

(3) Members who are subject to node processing will be punished when all their violations are corrected and the violations are After the processing period expires, the violation handling measures are completed, and the certification and node examination are passed, the normal state can be restored;

(4) Members' violation points will be deducted at 23:59:59 on December 31 of each year Clear seconds.

If a member’s accumulated points for selling counterfeit goods reach 24 points or more, they will not be reset in that year and 24 points will be counted in the following year; if the points deducted for new sales of counterfeit goods do not reach 24 points in the next year , the illegal deduction points will be cleared at 23:59:59 on December 31 of that year. If the cumulative deduction points reach 48 points or more, the account will be sealed.

At the same time, Taobao will implement a "three strikes and you're out" system for selling counterfeit goods. That is, every time a seller sells counterfeit goods, it will be recorded as one strike. If the same seller sells counterfeit goods for a total of three strikes, his account will be blocked. Taobao will clear the number of vibrations that have not reached the strikeout level at 23:59:59 on December 31 of that year, and will not clear the account number that has been seized and has struck out.

Taobao official website-Taobao market management and violation handling regulations