You can call the consumer hotline to complain, or you can report directly to the Industry and Commerce Bureau. As long as you have legal evidence to prove that the brand is counterfeit, then law enforcement officers can remove the counterfeit brand in accordance with the law. Behavior will make the perpetrator bear legal responsibility.
1. How to complain about counterfeit brands? You can directly call the consumer hotline or report to the Industry and Commerce Bureau. At the same time, if consumers complain through letters, faxes, text messages, emails, or the 12315 website complaint platform, they should state: the consumer’s name, address, phone number and other contact information; the name and address of the person being complained; and the requirements for the complaint. , reasons and relevant factual basis; date of making the complaint, etc. If consumers make complaints by phone, door-to-door, etc., the staff of the industrial and commercial administration department shall record the information in the preceding paragraph.
2. What kind of compensation can be claimed for buying fake and shoddy goods? If consumers buy fake and shoddy products in a shopping mall, they have the right to ask the shopping mall to increase compensation for their losses. Consumers whose legitimate rights and interests are harmed when purchasing or using goods may demand compensation from the seller. After the seller makes compensation, if it is the responsibility of the producer or other sellers who provided the goods to the seller, the seller has the right to recover compensation from the producer or other sellers. If consumers or other victims suffer personal or property damage due to product defects, they may demand compensation from the seller or the producer. If it is the responsibility of the producer, the seller has the right to recover compensation from the producer after making compensation. If it is the responsibility of the seller, the producer has the right to recover compensation from the seller after making compensation.
3. What are the standards for registering counterfeit and shoddy products? Producers and sellers adulterate or adulterate their products, pass off fake products as genuine, pass off substandard products as good ones, or pass off substandard products as qualified products. Anyone suspected of one of the following circumstances should be prosecuted: 1. The sales amount of counterfeit and inferior products is more than 50,000 yuan; 2. The counterfeit and inferior products have not yet been sold, and the value of the goods is more than 150,000 yuan; 3. The sales amount of counterfeit and inferior products is less than 50,000 yuan Yuan, but after multiplying the sales amount by three times, the total value of the counterfeit and inferior products that have not yet been sold is more than 150,000 Yuan.
IV. What are counterfeit and shoddy products? The General Administration of Quality Supervision, Inspection and Quarantine stipulates that counterfeit and shoddy products mainly include the following situations: 1. Forgery or fraudulent use of certification marks, brand-name product marks, inspection-free marks and other quality marks and licenses 2. Forging or using a false origin; 3. Forging or using someone else’s factory name or address; 4. Counterfeiting someone else’s registered trademark; 5. Adultering, adulterating, passing off the fake as the genuine, Shoddy; 6. Failure or deterioration; 7. There is an unreasonable risk endangering human health and personal and property safety; 8. The indicated indicators are inconsistent with the actual situation; 9. Production is prohibited by relevant national laws and regulations , sales. The act of counterfeiting a brand violates the country's regulations on product management. As long as it causes serious situations, the parties can be held legally responsible. Generally, consumers can call when making complaints, or they can report directly to the Industrial and Commercial Bureau, which can achieve the goal. The purpose is to make the offenders pay the price. Therefore, the products cannot be counterfeited, which will cause heavy losses to the interests of consumers.