Excuse me, can I return the unpacked goods for seven days without reason?
There is no reason to return the goods after seven days. You can also return the goods after unpacking, but you must ensure that the goods will not affect the secondary sales of the merchants. Meet the return conditions: 1. Within seven days from the date of receipt of the goods, the buyer can support the return of the goods that meet the good quality standards for seven days without reason, and can initiate a seven-day return or exchange application with the seller. The seven-day period starts at 0: 00 the day after the buyer signs the goods, and lasts for seven days after 168 hours. The time for the buyer to sign for the goods shall be based on the time for the logistics to sign for the goods. 2. The goods returned by the buyer shall be intact. Including complete goods, accessories, instructions and labels. 7 days no reason to return is a full refund. Unless otherwise agreed between the operator and the consumer, such agreement shall prevail. According to the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests: Article 25 If an operator sells goods by internet, television, telephone, mail order, etc., consumers have the right to return them within seven days from the date of receipt of the goods, without giving reasons, except for the following goods: (2) Fresh and perishable; (3) Digital commodities such as audio-visual products and computer software downloaded or unpacked by consumers online; (4) delivering newspapers and periodicals. Except for the commodities listed in the preceding paragraph, other commodities that are not suitable for return according to the nature of the commodities and confirmed by consumers at the time of purchase shall not be returned without reason. The goods returned by consumers shall be in good condition. The business operator shall refund the price paid by the consumer within seven days from the date of receiving the return. The return freight is borne by the consumer; Unless otherwise agreed between the operator and the consumer, such agreement shall prevail. Extended information: The new elimination method implemented on March 15 last year gives consumers the right to regret online shopping and can return it within seven days without reason. But in fact, it is not easy to realize this right in reality, and merchants often refuse to implement it on the grounds of "unopened". Starting from March this year 15, the situation will change. The "Measures for Punishment of Infringement on Consumers' Rights and Interests" promulgated by the State Administration for Industry and Commerce clearly stipulates that "unpacking" shall not be used as the reason for refusing to return goods, and merchants who deliberately refuse or delay returning goods will be fined up to 500,000 yuan. Although consumers have the right to regret online shopping since last year, the actual situation is much more complicated. In the survey, China Consumers Association has repeatedly stated that the number of complaints about "seven days without reason to return goods" has increased significantly, and most of them are difficult to achieve. The Beijing Morning Post reporter compared the regulations of several well-known e-commerce websites and found that the standard of "no reason to return goods within seven days" was inconsistent. According to the regulations of Tuogong Society, the returned goods and the outer packaging of the goods themselves should be "intact, maintain the original quality at the time of sale, and not affect the secondary sales". In the return policy statement, Amazon promised that "goods that are kept intact and have complete accessories at the time of sale can be returned in full within 7 days or 30 days (depending on the category of goods) without reason." Many websites emphasize that the returned goods need to be completely packaged, which is inconsistent with the new rule that "consumers should not refuse to return goods on the grounds that the packaging has been opened and the inspection affects the integrity of goods". Some small sellers are not optimistic about the introduction of the new regulations, fearing that online shop business will be more difficult to do. A seller who runs a maternal and child store on Taobao told the Beijing Morning Post that the hygiene requirements for maternal and child products are higher. "If customers just open it and send it back because they don't like it, then small businesses can't afford it."