The customer service hotline of Qingdao Railway Station is 0532-95105175. People who need services such as booking, refunding, and changing train tickets can call this service hotline.
Qingdao Station is located on Tai'an Road, Shinan District. It was built in 1899. It is a century-old station that has experienced vicissitudes of life. It is responsible for the transportation of passengers and goods in Qingdao and surrounding areas.
There are 26 pairs of trains departing every day, and nearly 30,000 passengers are received and departed every day. Qingdao Station has always adhered to the service tenet of "People's Railway for the People" and carried forward the enterprise spirit of "respecting customers, loving goods and building image, high-quality service to create benefits", and the two civilizations have developed simultaneously. Qingdao Station is a national hygienic station, a civilized railway station, a brand station, and a four-star freight yard of the Ministry of Railways.
It has passed the ISO9000 quality system certification, and the station has registered the "Sunshine Home" service trademark. In 2002, it won the title of Qingdao First-Class Credit Enterprise (AAA) and the China Consumers Association's Integrity Service Demonstration Unit.
Operation status of Qingdao Railway Station:
Self-service ticket purchase
As of June 2014, Qingdao Station has 71 automatic ticket vending machines located on the first floor of the station The entrance to the east and south station buildings. ?
Convenience Facilities
As of December 2011, window No. 12 in the east ticket hall of Qingdao Station is the public security certificate issuing window. ?
Passenger traffic
From 2013 to 2015, the number of passengers sent by Qingdao Station increased from 9.25 million to 12 million every year.
During the National Day in 2016, Qingdao Station sent a total of 556,000 passengers. ?
In the 2017 Railway Spring Festival Transport, Qingdao Station carried a total of 1.453 million passengers.
In the 2018 summer railway transportation, Qingdao Station carried a total of 4.3 million passengers.