In real life, if the shop assistant takes the wrong style, the responsibility lies with the shop assistant, so the buyer has the right to apply for changing shoes.

If the merchant disagrees, you can directly call 123 15 to complain.

Dialing situation

1. When your rights and interests are infringed and the respondent is under the jurisdiction of the administrative department for industry and commerce;

2, when you are in the process of consumption, your legitimate rights and interests are violated;

3. When you find fake and shoddy goods and "black dens" for manufacturing and selling fake and shoddy goods,

Please call 123 15 to report the complaint, and we will help you mediate the dispute; If economic violations are found, they will be investigated and dealt with according to law.