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Intermediate theory review questions 1. Multiple choice questions

1. Among the following options, (A) is not the main way to cultivate professional ethics.

A. Strive to improve your own skills B. Integrate theory with practice C. Strive to be "cautious" D. Check your words and deeds 2. When communicating with tea guests during tea service, you should (D).

A. Gentle attitude, slow to speak B. Serious, answer all questions C. Quick Q&A, simple and clear D. Calm tone, warm and friendly 3. Among the following options, none of the following options are considered to be the basic functions of sincerity and trustworthiness is (D).

A. It is helpful for enterprises to improve their competitiveness. B. It is helpful for enterprises to establish their brands. C. It is helpful for enterprises to establish their credibility. D. It improves their technical level. 4. The basic principles of the professional ethics of tea masters refer to (A).

A. Abide by the principles of professional ethics, love tea art work, and continuously improve service quality. B. Be proficient in business and continuously improve skills. C. Work hard to study business and pursue economic benefits first. D. Improve self-cultivation and realize self-realization. Improve

5. Professional ethics is (B) the sum of the moral principles and norms that should be followed.

A. People are in family life B. People are in professional work and labor C. People are interacting with others D. People are in the field of consumption

6. When consumers and operators have disputes over their rights and interests, they can negotiate and settle with the operators, request mediation from the consumer association, file a complaint with the relevant administrative department, or (C) file a lawsuit with the People's Court.

A. Explain to consumers in multiple ways and use gifts, discounts, etc. to solve the problem. B. Consumers ask for compensation.

C. You can submit it to an arbitration institution for arbitration. D. In order to avoid disputes, the operator Make concessions and give free orders 7. The business unit obtains the "Health Permit" and applies to (D) for registration and business license.

A. Industrial and Commercial Taxation Bureau B. Trademark Office

C. Health and Epidemic Prevention Station D. Industrial and Commercial Administration Department 8. Supervise the Food Hygiene Law at or above the county level The institution is (B).

A. Local people's government B. Local health administrative department C. Higher-level health administrative department D. Ministry of Health 9. "Shen Nong's Materia Medica" is the earliest book to record that tea is (C).

A. Edible B. Gift C. Medicinal D. Betrothal gift 10. Leicha was known as (A) in the Song Dynasty.

A. Ming porridge B. Rice porridge C. Bean porridge D. Vegetable porridge 11. (D) The types of tea include coarse, loose, powdered and cake tea.

A. Han Dynasty B. Yuan Dynasty C. Song Dynasty D. Tang Dynasty 12. The main content of Song Dynasty (D) is to look at the color and flowers of soup.

A. Make tea B. Appreciate tea C. Divide tea D. Fight tea 13. The tea ordering method is (B) the main method of drinking tea.

A. Tang Dynasty B. Song Dynasty C. Ming Dynasty D. Qing Dynasty 14. The art of drinking (B) appeared in the Qing Dynasty.

A. Xinyang Maojian tea B. Oolong Kungfu tea C. Pekoe Silver Needle tea D. Bai three-course tea 15. The title of the first tea book is (C).

A. "Book of Tea" B. "Continued Tea Book" C. "Book of Tea" D. "Tea Green" 16. The era when the six major tea categories were complete is (B).

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