The effective ways are as follows:

1. Call Didi customer service to make a complaint. Dial Didi Chuxing's customer service hotline "400-000-0999". After the call is connected, follow the voice prompts to transfer manually.

2. Make a complaint through the Didi app. Open and log in to the Didi Chuxing official app. After entering the main page, find the My option in the lower right corner and click to open it. Find customer service at the top of the page and click to enter the customer service center. Find Contact Customer Service at the lower right corner of the customer service center page and enter the conversation. Finally, enter the manual input and perform the transfer operation according to the prompts.

3. Use the WeChat official account to make complaints. Open WeChat, search for Didi Chuxing, follow this official account and open the chat box, find my service in the lower right corner of the conversation page and open it, click on online customer service, enter your mobile phone number for login verification, you can enter the customer service center page, click this page Scroll down and find Contact Customer Service in the lower right corner of the page. At this time, two options will appear: online customer service and telephone customer service. You can choose according to your personal needs; if you choose online customer service, enter the manual transfer after entering the dialog box. If you choose For telephone customer service, just follow the voice prompts and perform the corresponding operations after answering the call.