When guiding guests to take the elevator, the reception staff should enter the elevator first and close the elevator door after the guests enter. When arriving, the reception staff should open the elevator door and let the guests walk out of the elevator door first. Pay attention to the specific situation and analyze it carefully. Generally speaking, you should walk on the left and the front, and the guests should walk on the back and right, but be careful not to walk too fast and leave the guests behind. Some guests may be familiar with the geographical location of that place. At this time, there is no need to lead the way. The guest can walk in front. As for the lady wearing a skirt, out of politeness, she must walk in front of her. When the elevator arrives, you should go first and press the button inside. Select the floor and hold the elevator button, and wait for the guests to enter. Once you reach the floor, you should also hold the elevator door. Ask the guests to go out first, and you will exit last.

Basic Etiquette for Going Up and Down Stairs and Taking Elevators

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Be polite when using stairs and escalators. If someone you are traveling with has difficulty climbing stairs, perhaps because of a heart condition, difficulty breathing, or a leg in a cast, use an elevator or escalator if possible. When using stairs and escalators, whether going upstairs or downstairs, the owner should walk in front. Likewise, doing so allows the host to greet and guide guests once they arrive at their destination. Male and female colleagues should follow the order of first come, first served when using stairs and escalators. In fact, sometimes it is okay to walk side by side. Don't get too close to the person in front of you.

If the escalator is wide, stand on the right side to allow anxious people to pass from the left. On crowded stairs, follow the flow of people and generally keep to the right whether going upstairs or downstairs. Of course, if a staircase has a handrail on only one side, and someone must hold onto the handrail to ensure safety, then others should obey his needs.

Rushing others on the stairs is dangerous and impolite. Either slow down or pass others, but don't force others to speed up.

You should also pay attention to some etiquette when using elevators in offices.

When the elevator door opens, wait for others to get off the elevator. At this time, you can hold the rubber strip on the edge of the elevator door with your hands to prevent the door from closing, so that everyone has enough time to get on the elevator. Don't squeeze into the elevator. If there are a lot of people, you can wait for the next elevator. After entering the elevator, you should make room for others. The person who gets on first stands on both sides of the elevator door, the others stand on the sides and the back wall, and the person who gets on last stands in the middle. People with disabilities should be asked to stand closest to the elevator door and the door should be held for them as they get on and off the elevator. When taking guests into an office building, hold the elevator door and let the guests get off first.

When getting off the elevator, depending on where you are standing, you should get off first, then hold the door for the guest and indicate which direction to go.

If you can't reach the directional button on your floor, ask someone to do it for you and thank them. Don't talk loudly about controversial issues or personal topics in the elevator.