Sample entrusted after-sales service agreement (selected 6 articles)
As society continues to progress, more and more places need to use agreements. Signing an agreement can protect the parties involved. legitimate rights and interests. So is it really difficult to write an agreement? The following is a sample entrusted after-sales service agreement (selected 6 articles) that I compiled for reference only. Let’s take a look.
Entrusted After-sales Service Agreement 1
Party A: ______
Party B: ______
Party A and Party B shall, in accordance with the "Contract Law" and relevant It is stipulated that in line with the principles of equality, mutual benefit, sincere cooperation, and common development, Party B will open up markets for colleagues and do a good job in related business in the Chenzhou area. Party B will become Party A's after-sales service agency in the region. After negotiation between the two parties, the following agreement was reached:
1. Responsibilities and Rights of Party A
1. Responsible for providing relevant business training for Party B, and assisting Party B to jointly develop areas business, providing Party B with product maintenance accessories and related technical information.
2. Formulate and provide "Maintenance Charge Standards" to Party B.
3. Check Party B’s service quality from time to time. If Party B's service quality cannot meet Party A's requirements, Party A may require Party B to replace after-sales service personnel or refuse to pay the maintenance costs.
4. For products that cannot be repaired by Party B, Party A shall provide technical assistance to Party B for repairs.
2. Responsibilities and obligations of Party B
1. There must be dedicated personnel responsible for the after-sales service of Party A’s projects in Chenzhou, as well as equipment and service venues for related services.
2. Clarify the person in charge of maintenance and full-time maintenance personnel, and provide the after-sales service address and consultation phone number to Party A. If there are any changes, Party A should be notified ten days in advance.
3. Party B should promptly contact Party A for negotiation and handling of special circumstances.
4. Accept the guidance and supervision of Party A, record maintenance information in a timely and detailed manner according to the format of the "After-sales Maintenance Monthly Report" provided by Party A, and fax it to Party A within three days of the next month.
3. Settlement of maintenance costs
1. Party A shall use _2 of the total project amount as Party B’s annual special maintenance costs, which shall be calculated once a year.
2. This fee is exclusively used for Party B’s purchase of maintenance materials and other maintenance costs.
3. Party A will specify the charging standard for all maintenance materials. When Party B receives maintenance parts, the amount can be directly supplied within _10_ of its annual repayment. The excess amount will be charged by Party A for maintenance. According to the material charging standards, Party B will be charged corresponding excess fees.
4. If the business contract between Party A and Party B is terminated, Party B’s after-sales service obligations (within a period of one year from the date of product sales) will still exist. Party B can transfer the after-sales service obligations to Party A, and both parties should settle the corresponding maintenance costs at the same time.
4. Application and return of maintenance parts
1. In order to avoid untimely supply of parts and ensure the timeliness of repairs, Party B should plan to receive parts and establish an inventory of commonly used parts. .
2. Party B can fill in the "Maintenance Parts Preparation" every month to apply for parts unilaterally from Party A, and Party A will send the parts to Party B unilaterally according to the goods. For urgent parts (such as EMS, train express, etc.) The transportation price difference caused by air transportation shall be borne by Party B.
3. The accessories received by Party B every month will be charged according to the "Maintenance Charge Standards" formulated by Party A. Party A will check with Party B after monthly statistics.
5. Return regulations and procedures
1. Party A provides Party B with a one-year warranty service (the time is calculated from the date the product is sold to the customer), and no return service is provided. , Party B’s additional commitments to consumers shall be fulfilled by Party B itself.
2. Party B shall promptly inspect the products within seven days after receiving the goods, and discover any damage not caused during transportation (excluding packaging damage, wet products, etc.) or quality problems. , it is a defective product out of the box. If the product is defective out of the box, Party B should repair it first (the repair costs will be borne by Party A). If the product cannot be repaired, Party B can apply for a return after confirmation by Party A, and Party A will bear the freight.
3. Within fifteen days after Party B sells Party A’s products to customers (the date of sale shall be based on the product receipt and sales invoice), if the product has quality problems, it shall be deemed to be of poor quality. Party B shall repair the product first (the repair costs shall be borne by Party A). If the product cannot be repaired, Party B may apply for return after confirmation by Party A, and Party A shall bear the freight.
4. Except for the above-mentioned cases of poor unpacking or poor quality, the return freight and product refurbishment accessories fees for all returned or repaired goods within the warranty period will be borne by Party B, and Party B will bear the special maintenance costs. deduction. Party A will bear the freight for returning the product to Party B after repair.
5. The round-trip freight and product refurbishment accessories fees for all returned or repaired goods outside the warranty period shall be borne by Party B and shall be deducted from Party B's special maintenance costs.
6. When Party B needs to repair or return the goods under special circumstances, Party B shall first apply in writing to Party A and attach a detailed list, and shall only proceed with Party A's approval. Party A may reject returns (including repairs) without Party A's permission, and Party B shall be responsible for any losses caused by such returns.
7. All goods returned by Party B to Party A should be completely packaged and kept clean and tidy; Party A may reject goods that are in a messy state and have incomplete accessories. If Party B does not provide a return list or the return list is unknown, the quantity returned shall be based on the quantity actually received by Party A.
6. The validity period of this contract
It shall be from __ month __ day of ___ year to ___ month ___ day of ___ year. It will be signed separately upon expiration of the validity period.
7. Methods of resolving disputes
If there is a dispute during the validity period of the contract, the two parties can resolve it through negotiation and supplement the agreement; if the negotiation fails, they can submit it to the People's Court for litigation.
8. This agreement is made in two copies, with each party holding one copy. It will take effect after being signed and sealed by both parties.
Party A (official seal): _________ Party B (official seal): _________
Legal representative (signature): _________ Legal representative (signature): _________
_____________month_________________month______Entrusted After-Sales Service Agreement 2
Party A:
Party B:
p>Shandong xx Solar Energy Co., Ltd. (hereinafter referred to as Party A) and ______________ (hereinafter referred to as Party B) adhere to the business philosophy of "half of competition is service" to develop markets for *** colleagues and do a good job in promoting xx products After-sales service work, Party B must be responsible for after-sales service work when distributing Party A's products. After negotiation between the two parties, the following agreement has been reached on the after-sales service of xx products in Party B’s distribution area:
1. Party A’s responsibilities and rights
1. Actively cooperate with Party B to carry out after-sales service and maintenance Work and implement the relevant provisions of the country's new "Three Guarantees".
2. Responsible for training maintenance technicians for Party B.
3. Provide Party B with timely and accurate technical information on new product maintenance.
4. Party A’s after-sales service center will regularly and irregularly inspect Party B’s service quality and implementation of the agreement.
2. Responsibilities and Rights of Party B
1. An after-sales service agency for xx products must be established and equipped with a sufficient number of qualified maintenance personnel and equipment.
2. Clarify the person in charge of maintenance and full-time maintenance personnel, and notify Party A promptly if there are any changes.
3. Party B must provide pre-sales, in-sales and after-sales services for xx products within its jurisdiction, and shall not shirk the responsibility under any excuse.
4. If a major product failure or accident occurs, Party A should be notified quickly and provide assistance
5. Accept Party A’s guidance and supervision, and provide monthly maintenance quality information feedback The order must be returned or faxed to Party A's after-sales service center 15 days before.
6. Accept Party A’s maintenance instructions and complete the tasks on time, quality and quantity.
7. Party B’s maintenance point actively carries out user return visits, and the number of return visits shall not be less than 25% of the number of repairs in the month.
3. Warranty Scope
1. For xx products, from the date of sale, quality problems will be repaired free of charge during the product warranty period. In some places, the warranty period needs to be extended. Yes, it must be approved by Party A.
2. For product failures and accidents caused by the user’s own reasons or force majeure during the warranty period, Party B will charge costs according to the fee standards specified by Party A.
3. Outside the warranty period, Party B must charge strictly according to the relevant charging standards stipulated by Party A.
4. Other matters shall be implemented in accordance with the relevant provisions of the country’s new “Three Guarantees”.
4. Service requirements
1. Party B must provide door-to-door services for users, and troubleshoot within 24 hours in urban areas and within 48 hours in lower counties.
2. When providing maintenance services to users, the maintenance form must be filled in uniformly and signed by the user after the maintenance is completed.
3. Party B must strictly implement the after-sales service management system formulated by Party A.
5. Standards for maintenance costs
1. All products will be returned at 1% of the actual annual sales settlement amount as maintenance costs.
2. The fees required by the dealer when returning goods will be deducted from the settlement amount in 1 above according to the after-sales service charging standards.
3. If users in the dealer's jurisdiction complain due to the dealer's service quality, the fine will be deducted from the settlement amount of 1 depending on the severity of the case.
6. Preparation and distribution of product maintenance accessories
1. Product accessories must be purchased, the cost shall be borne by Party B, and old ones cannot be exchanged for new ones.
2. Product accessories will be purchased at 1% of the dealer’s 3-month sales volume. All future needs must be replaced with new ones. If no old accessories are returned, Party B will purchase them at cost price.
7. Settlement of maintenance costs
1. Settlement is based on 1% of the actual settlement amount at the end of each year.
2. Product maintenance cost settlement procedures
(1) Party B’s maintenance point shall conduct an initial return visit to confirm the original maintenance record form of the month, and fill in the monthly maintenance cost settlement form.
(2) The original monthly maintenance order together with the completed monthly maintenance cost settlement form shall be sent to Party A’s after-sales service center within 15 to 20 days of each month.
(3) Party A’s after-sales service center will conduct a second return visit and spot check based on the original maintenance order provided by Party B.
(4) After investigation and confirmation by Party A’s after-sales service center, it will be approved by the marketing manager and then submitted to the finance department.
(5) Maintenance costs will be settled once a month and will be remitted within 20 days after actually receiving the user information and monthly settlement form provided by Party B.
(6) Party A’s Finance Department will wire the actual maintenance costs to the account designated by Party B every month.
3. If Party B fails to return the original maintenance order and monthly settlement form to Party A’s after-sales service center for three consecutive months, it will be treated as a waiver of maintenance costs.
4. If Party B has any questions about the maintenance costs, it must be raised within 3 months. Overdue requests will not be accepted.
5. Maintenance costs are treated as special expenses and will not be paid in cash or offset against the purchase price.
8. Quality information feedback and new product quality tracking
1. Party B will fill in the quality information and maintenance status statistics form with the actual maintenance status of all products by fax or mail before the 15th of each month to Party A’s after-sales service center.
2. If Party B fails to submit the quality information feedback form to Party A’s after-sales service center for three consecutive months, Party A will deduct 10% of the total maintenance cost at the end of the year as a penalty.
3. When Party A’s new product is launched, Party B is responsible for quality tracking, providing detailed information about users of the new product, and reporting it to Party A’s after-sales service center.
4. Party B must actively cooperate with Party A’s relevant investigation activities.
9. Party A conducts an after-sales service selection event every year. The selection conditions for excellent after-sales service units are:
1. The user complaint rate is less than 1/1000 (based on sales volume).
2. In Party A’s user return visits and surveys of Party B, the user satisfaction rate was 98.
3. Party B’s after-sales service network is sound, with relatively complete facilities and maintenance personnel.
4. Quality information feedback shall not be less than 90% every year.
5. There will be no media exposure or adverse reports from the technical supervision department.
10. Penalties for violating the agreement
1. During the user survey and return visit to settle the maintenance costs, it was found that the information provided by Party B was unknown
This order will be deemed invalid. deal with.
2. When settling maintenance costs and conducting user surveys and return visits, if Party B is found to have provided false information or is seriously inconsistent with the facts, "one false claim will be punished with ten penalties".
3. During the execution of this agreement, Party B violates the provisions of the agreement many times. Party A has the right to terminate the agreement and set up other maintenance points to replace the maintenance point, and transfer the maintenance cost quota to the new maintenance point. .
4. For any mediation or litigation arising out of this Agreement, the parties jointly and severally liable agree that the court where Party A is located shall be the court of first jurisdiction.
11. Matters not covered in the agreement shall be resolved through negotiation between the two parties.
Party A (official seal): _________ Party B (official seal): _________
Legal representative (signature): _________ Legal representative (signature): _________
_________year____month___________year____month____day Entrusted after-sales service agreement 3
Party A:
Party B:
p>
Party A and Party B have reached the following agreement on the after-sales service of the "Asset Software System" through friendly negotiation:
1. In order to ensure the smooth implementation of the software, the security of the data and the accurate judgment of Party B during after-sales maintenance Where the problem lies, Party A should provide the following cooperation:
1. Provide good hardware and genuine system software for the operating environment required by the "asset software system"; provide a dedicated machine for the "asset software system", and Equip the computer with an uninterruptible power supply; do a good job in the management of dedicated computers, avoid using CDs and disks of unknown origin, and avoid connecting to the Internet without taking adequate security measures to avoid virus infection;
2. During the implementation process, assign dedicated personnel to cooperate with Party B; use the software in strict accordance with the operating procedures.
2. Party B provides Party A with the following after-sales services:
① If Party A’s hardware or network equipment fails, the “asset software system” needs to be reinstalled and debugged;
② Party B shall provide corresponding asset management business services according to Party A’s requirements: such as asset card entry, asset allocation, asset disposal, asset annual report and other business operations in the software system;
3. Service amount and service time
Service fee amount: 8,000 yuan (uppercase: eight thousand yuan)
Service time: January 1, 20xx to December 31, 20xx.
4. Service methods and response time
①Service methods include telephone, fax, E-mail, remote communication maintenance, letters and door-to-door service;
② Party B will first understand the problems that Party A needs to solve by telephone, and propose solutions to Party A, and guide Party A to solve them on its own. If it is indeed impossible to solve the problem, Party B will send personnel to come to solve it;
Five , Disclaimer
1. Both parties will not be held liable for system service failures and interruptions caused by telecommunications department maintenance or national policy adjustments.
2. Both parties are not responsible for the interruption of system services due to force majeure such as natural disasters.
3. Party B is not responsible for system paralysis and data loss caused by improper user operation.
6. This Agreement is made in duplicate, with Party A retaining one copy and Party B retaining one copy, which have the same legal effect.
Party A (official seal): _________ Party B (official seal): _________
Legal representative (signature): _________ Legal representative (signature): _________
_________year____month___________year____month____entrusted after-sales service agreement 4
Shenyang Meian Water Purification Equipment Co., Ltd. (referred to as Party A)
Entrust xxx (referred to as Party B)
According to the "Product Quality Law of the People's Republic of China", "Consumer Rights Law of the People's Republic of China", "Some Commodities "Repair, Replacement and Return Responsibility Regulations" (the new "Three Guarantees" Regulations), in order to better serve consumers, ensure that the repair of Party A's products and the Three Guarantees service work are carried out effectively, solve problems in a timely and effective manner, and effectively safeguard the rights and interests of consumers, after This agreement was reached through friendly negotiation and based on the principles of mutual trust and sincere cooperation, and both parties must abide by it.
Party A’s obligations:
1. Train maintenance personnel for Party B free of charge. The training location shall be determined by Party A.
2. Provide maintenance technical information in a timely manner and notify Party B of product design improvements and new technology adoption information.
1. Provide Party B with qualified maintenance parts in a timely manner. Provided free of charge during the warranty period. Available outside the warranty period at a discounted price.
2. For problems that Party B is indeed unable to solve, Party A actively coordinates and solves them.
3. Visit Party B from time to time, listen to Party B’s opinions and suggestions, and deal with the work problems reported by Party B in a timely and effective manner.
1. Withdraw 1% of the actual annual sales during the contract period as a service assessment deposit. If Party B meets Party A’s service specifications, Party A will return the deposit to Party B, in the second year, in the first year, and in the third year. The next year, and so on.
Party A’s rights:
1. The right to inspect and assess the quality of Party B’s after-sales service.
2. The right to obtain user files from Party B and maintain the ledger.
3. The right to make corresponding adjustments to the after-sales service system and policies as needed.
Party B’s rights:
1. The right to supervise the work of Party A’s local marketing representatives and provide feedback to Party A’s headquarters.
2. Party A selects outstanding service representatives among dealers every year for additional rewards.
Party B’s obligations:
1. Serve consumers in accordance with Party A’s “heart-level” service specifications and “ten-free” service commitment, and ask users to fill in the receipt form in detail.
2. Party B must establish user files and maintain accounts based on the receipt.
3. Party B must have fixed maintenance and debugging personnel. All maintenance and debugging personnel must undergo professional technical training and hold employment certificates issued by training institutions recognized by Party A or relevant government departments.
4. Party B is obliged not to publish the price of Market America water purifiers in any media.
5. Party B shall not use spare parts that are inconsistent with the technical requirements of the product in the service.
Warranty matters
Warranty period: The host is guaranteed for 2 years.
Service standards: Market America's "heart-level" service standards for water purifiers: double hundred, three exemptions, and four no.
Double Hundred: 100 for installation and debugging for users, 100 to ensure reliable service quality.
Three exemptions: free installation and debugging for users, and providing technical consultation; free replacement of parts within one year, and free on-site maintenance for users throughout their lives.
Four don’ts: do not smoke or eat when entering the user’s door; do not affect the sanitation of the home environment during installation and maintenance; do not exceed the specified time for installation and maintenance required by the user; do not collect tips from the user;
Six elements of "heart-level" service: information registration and phone reservation; putting on shoe covers and cleaning the house; coming to the door on time and being polite; patient and meticulous, understanding the situation; solving problems and demonstrating operations; cleaning the machine and tidying up the site.
Market America's "Ten Free" service commitment for water purifiers: free door-to-door installation; free debugging; free door-to-door design; free return visit for advice; free technical consultation; free maintenance; free door-to-door delivery (in urban areas) within); free replacement of spare parts within one year.
Warranty certificate: During the warranty period, if a Market America water purifier fails due to product quality problems, the user will be covered by the product warranty card. If there is no warranty card, the product's factory date will be used as the date of calculation of the warranty period.
The following situations are not covered by the warranty and chargeable services can be provided:
1. Damage caused by consumers’ improper use, maintenance, and improper storage.
2. Damage caused by self-transportation, disassembly, shifting or disassembly at non-special after-sales service points.
3. Damage caused by force majeure or natural disasters.
4. No warranty card, valid invoice or purchase certificate.
5. The warranty card does not comply with the requirements or has been altered.
6. Party B will provide formal receipts or invoices for users outside the warranty period and outside the warranty scope. The charging standards are implemented in accordance with the "Shenyang Meian Water Purification Equipment Co., Ltd. Accessories Price List".
Party A (official seal): _________ Party B (official seal): _________
Legal representative (signature): _________ Legal representative (signature): _________
_____________month_______________month______year Entrusted After-Sales Service Agreement 5
Party A:
Party B:
p>Party A and Party B have reached the following trademark registration agency service agreement through ***consultation.
1. Party A formally entrusts Party B to serve as an agent for the registration of Party A’s trademarks in class ***. For details of the registered trademark, please see the "Trademark Registration Application" and "Trademark Agency Power of Attorney" attached to this agreement.
2. After accepting the entrustment, Party B shall be responsible for completing all the work of trademark registration agency, and shall safeguard Party A’s legitimate rights and interests and protect Party A’s commercial secrets.
3. This trademark agency service adopts the form of classified services. The specific items are:
1. Trademark design fee RMB
2. Choose the following method for trademark query :
□ Trademarks are searched in □ Chinese □ English □ Chinese and English items on a lump sum basis, and the lump sum inquiry fee is RMB.
□ The trademark search fee is calculated based on the actual number of searches, in Chinese yuan, English or Pinyin yuan each time.
3. The trademark application registration fee is RMB, the expedited registration fee is RMB, and the lump sum registration fee is RMB.
The above items are estimated to cost RMB.
IV. Payment method
After signing the agreement, Party B will immediately charge Party A’s trademark agency service fee of RMB.
5. Party A must guarantee the legality of the registration application materials provided. If the materials provided by Party A are distorted, Party A shall bear all losses and legal liabilities.
6. If Party A has any changes, such as corporate changes, corporate reorganization, contact address changes, phone number changes, etc., Party A must notify Party B and go through the relevant change procedures. If Party A fails to notify Party B in time, Party A shall be solely responsible for the consequences.
7. If the registered trademark applied by Party B on behalf of Party A is rejected by the State Trademark Office or needs to be deleted, Party A will decide whether to apply to the Trademark Review and Adjudication Board of the State Administration for Industry and Commerce for rejection review or deletion; if Party A decides If the application is rejected for review or deletion, Party A and Party B may sign a separate entrustment agreement.
8. This agreement is made in two copies. Party A and Party B each hold one copy. Any unfinished matters may be supplemented after negotiation.
9. Supplementary Terms:
Party A: (Signature)
Party B: (Signature)
Date: x, month, xx, 20xx Entrusted After-sales Service Agreement 6
Party A: (hereinafter referred to as Party A)
Party B: (hereinafter referred to as Party B)
In order to strengthen certain environmental projects Group Co., Ltd.'s sales competitiveness, and at the same time better provide after-sales service guarantee for the series of environmental sanitation products of XX Environmental Engineering Group Co., Ltd. in the Yancheng area, in the spirit of "users first
First, With the service tenet of "Quality First, Reputation First", Party B is fully responsible for the after-sales service of environmental sanitation products of XX Environmental Engineering Group Co., Ltd. within its jurisdiction. Party B shall be responsible for users and provide convenient, timely, enthusiastic and thoughtful services. The user provides high-quality services. After negotiation between the two parties, the agreement is as follows:
1. Service scope:
Fully responsible for the after-sales service of the region (company name) (product) within the authorization period .
II. “Three Guarantees” Business Organization
1. Party B promises to establish an independent business organization to handle the quality, three guarantees and technical services of Party A’s products.
2. The independent organization established by Party B for Party A should have 2 full-time "Three Guarantees" maintenance personnel, 1 parts manager, and should have Party A's "Three Guarantees" spare parts warehouse and old parts warehouse. .
3. Rights and obligations of Party A
1. Provide regular or irregular comprehensive technical training to Party B’s after-sales maintenance staff.
2. Provide technical support to Party B (including technical guidance, product improvement, etc.).
3. Provide Party B with the required original accessories in a timely manner.
4. Party A will quote a unified price for the accessories provided to Party B.
5. Supervise and evaluate Party B based on Party A’s response time to the after-sales service system and its after-sales service commitments to customers.
IV. Rights and Obligations of Party B
1. After the fault repair is completed, the "Product Three Guarantees Service Record" must be filled in, let the customer sign for comments, and inform Party A of the company's after-sales service Service Department and record it in the file.
2. Equipment that cannot be handled and repaired on-site must be explained to the user before being repaired. After the repair is completed, the user signs for it and records it in the file.
3. The repaired equipment will be visited by telephone within one week and on-site within one month, and relevant records will be kept.
4. Information involving quality issues and other issues after processing and repair must be fed back to Party A in a timely manner.
5. Parts used by Party B within or outside the three-guarantee period must be provided by Party A and may not be purchased from outside. Special circumstances shall be reported to Party A’s after-sales department for approval before implementation.
V. Cost Settlement
1. Services within the Three Guarantees Period: Due to Party A’s reasons, Party A will provide relevant spare parts free of charge, and the relevant working hours will be charged in accordance with Party A’s Three Guarantees. Settlement; due to user use reasons, the user will purchase by themselves.
2. Services outside the three-guarantee period: Party B can carry out sales and maintenance at a corresponding price (lower than the market price) based on the price of spare parts provided by Party A, and report it to Party A for record in order to unify the price of spare parts. Management
3. Settlement time: Settlement will be carried out in accordance with Party A’s relevant three guarantees.
VI. "Three Guarantees" Spare Parts Warehouse
1. In order to ensure that Party B can better serve its customers, a spare parts warehouse is established.
2. According to the "Quality Assurance Manual of XX Environmental Engineering Group Co., Ltd." for after-sales spare parts sold to Party B, the three-warranty period is from the date of sale, and we are not responsible for any quality problems caused by For any related compensation, only the spare parts themselves will be replaced with three guarantees.
7. Party A has the right to supervise Party B. Party A has the right to terminate the agency agreement (including sales) if users complain three times or more due to Party B's service quality. Complaints will be punished in accordance with relevant regulations.
8. If Party B seriously violates Party A’s relevant regulations and causes major mistakes, Party A has the right to terminate the agency agreement (including sales) at any time and shall not return the spare parts deposit.
9. This agreement shall be effective from the date of signing and shall be valid for one year. Before the agreement is terminated, Party B needs to return various technical data belonging to Party A's products.
10. If the above-mentioned termination procedures are not followed and cause economic losses to Party A, Party A has the right to recover all economic losses from Party B in accordance with the law.
11. If Party B is unable to perform this agreement due to special reasons (not related to Party A), it shall submit an application to Party A one month in advance after friendly negotiation with Party A. Party A will terminate this agreement after the expiration of the application period and settle relevant fees and other matters.
12. For matters not covered above, a supplementary agreement can be signed through negotiation between Party A and Party B.
13. This agreement is made in duplicate, with Party A and Party B each holding one copy.
14. If there are any problems, the two parties should resolve them through friendly negotiation. If the negotiation fails, it will be arbitrated by the court where Party A is located.
Party A:
Representative:
Party B:
Representative:
Date: ;