Business work summary 1

Spring turns to winter, and in a blink of an eye, history is about to open a new page. In the past year Here, under the leadership of ____ and with the strong support of all departments of the company, through the joint efforts of all staff, all the staff of the ____ department overcame difficulties and worked hard to successfully complete the sales assigned by ____ Task. As the New Year is approaching, the work of _ year will be summarized as follows:

1. Sales situation ____20_ sold 891 units, and the sales volume of each model was Fukang 331 units; __161 units; __3 units ;__2 units;__394 units. Among them, 351 units were sold. ____The sales volume of 497 units increased by 45% compared with 2004 (private car sales in 2004 were 342 units).

2. Marketing work

In order to increase the company's visibility and establish a good corporate image, while we build a platform for mutual exchange, communication and friendship with our customers, we will also bring more 'Customers are attracted to the showroom to collect more sales leads. In 20_, the department held large-scale auto shows and test drive activities 1__, published 34 hard newspaper advertisements, 4 soft articles, 5__ newspapers, 140__ radio broadcasts, and organized sales staff to conduct active return visits to users who had purchased cars. Return visits make customers feel that we care. The company officially promoted and appointed Comrade ___ as the Marketing Manager of ____ Hall in September 20_. During work, Comrade ___ submitted marketing forms on time every day, performed his duties diligently, and contributed to the company's marketing work.

3. Information reporting work

Reporting is a repetitive work. The position is important and is related to ____ company’s future audit of the company and ____’s acceptance. In order to complete this work well, Comrade ___ was appointed as the information report clerk in May 20_ to carry out the report work for __ company. During the work, Comrade ___ worked hard and completed the report for __ company on time and accurately. Delivered various reports, checked inventory status on a daily basis, and contributed to vehicle sales.

4. File Management

In order to improve the file management work in 20_, Comrade ___ was specially assigned as the file manager. The main tasks include collecting car purchase user files and vehicle purchase and sale registration. , sending and receiving certificates, and summarizing and reporting user files to ____ company, etc. During the work period, comrade ____ successfully completed the tasks assigned by the company in accordance with company regulations.

Business work summary 2

** year is about to pass. After another year of logistics management work, the company's logistics work has entered a stage of steady development. Management abilities have also been exercised and improved.

1. Logistics costs

Logistics cost control is an important task. It is necessary to use reasonable logistics costs to achieve efficient, high-quality, and high value-added logistics business. Difficult management job. Our company's logistics structure model is "headquarters centralized system", so to control logistics costs, the headquarters must have a complete set of logistics rules and regulations. Use it to control the issuance of logistics instructions and logistics distribution operations of each branch, thereby controlling logistics costs. The logistics costs in the eighth year are more reasonable than in previous years, and the overall costs have increased. The performance is as follows:

1. Distribution costs: As the company's sales volume increases, the absolute value of logistics costs has increased, but the overall ratio of logistics costs to sales has declined.

2. Warehousing costs: As sales increase, warehouse costs also increase. As the scale of production continues to expand, the company's demand for raw materials is getting higher and higher, and the demand for warehousing is also getting higher and higher. Therefore, warehousing expenses have increased this year, but the ratio to sales has declined.

2. Logistics and distribution

1. Logistics and distribution are one of the key links in sales logistics. The timeliness of distribution time and the safety of goods are direct manifestations of the quality of logistics and distribution operations. .

In the eighth year, our department pays close attention to the assessment of the timeliness of goods arrival, and strictly follows the relevant regulations of the logistics process to achieve timely, accurate and high-quality distribution. Under such strict requirements, our department has become tense from top to bottom, making every effort to do a good job in the company's logistics and distribution, strengthen the management of the distribution market, implement tracking of each shipment, and provide timely feedback of tracking information to the logistics manager. A review meeting is held in a timely manner every month to summarize the problems that occurred in the previous month. In the eighth year, our department's delivery on-time arrival rate was 99.37, the transportation data return timely rate was 99.62, the receipt completion rate was 99.74, and the cargo loss rate was 0. The timeliness of returns has also improved compared with 2009, and most returned goods can be returned within a week.

2. We also encountered some problems in the delivery of goods:

a. Signing and stamping of customer documents;

b. Serious delivery overtime resulting in customer sales The issue of compensation for losses;

3. Warehouse management

1. In XX, the inventory of each warehouse increased significantly. Because the company's production scale has expanded and its development speed has been rapid, the average inventory in the warehouse has greatly increased. The number of incoming and outgoing warehouses has also increased. Such a large business volume will inevitably bring great inconvenience to warehouse management.

2. In the eighth year, warehouse management starts from two aspects, namely daily maintenance management of warehouse and warehouse data information management. In terms of daily maintenance and management of the warehouse, custodians are required to clean the warehouse every day, adjust the stacking of warehouse goods, make the warehouse goods neat and clean, and improve the utilization rate of the warehouse area.

Where possible, the use of shelf management is promoted for some items, such as maintenance materials, small gifts, leaflets, etc. Now the warehouse is already using shelf management, and the response after use is relatively good. At the same time, the department conducts inspections in the warehouse from time to time and urges custodians to strengthen daily maintenance. In terms of data information management, the warehouse and statistics are required to check the inventory account on a daily basis, the statistics and our company's order placing personnel are required to check daily instructions, and the warehouse is required to conduct physical inventory every week. In order to strengthen the management of inventory data, starting from October, inventory analysis must be done every month for Baogong.

4. Information system management

Information serves as a bridge connecting various logistics links, such as transportation information, distribution information, inventory information, logistics market information, etc. Transportation information only refers to trunk transportation. In XX, we often contacted the headquarters and jy logistics company by phone for supply information, and fed back the information to the branch, so that the branch could understand the situation of the goods in transit and arrange the sales of the goods in advance, which would be more conducive to sales. business. Regarding delivery information, jy Logistics Company tracks the delivery status of goods in transit every day, and promptly feeds real information back to the business department and me. This strengthens tracking of delivery in transit, enables us to better understand the delivery status of goods, and speeds up processing when problems arise.

In terms of inventory information, it is fundamental to ensure the accuracy of the inventory. Therefore, jy logistics company is required to check the inventory every day, so that the physical inventory must be consistent with the computer account and manual account. Send daily inventory reports to branches on time. Logistics market information, which is one of the information to understand the dynamics of the logistics market, often collects relevant logistics information, such as transportation prices, cargo station operating conditions, logistics company conditions, national logistics policies and regulations, etc. With this information, we can adjust our logistics strategy and formulate a logistics work plan.

5. Goals

In the new year, the work goals of our department are as follows:

Goal 1: The accuracy of incoming and outgoing warehouses reaches 99.5, and the backlog is controlled. Inventory, speed up capital turnover

Goal 2: Purchase goods of high quality and low price to meet customer needs and reduce procurement costs

Goal 3: Shorten the purchase cycle, avoid air freight, and control Logistics cost

Goal 4: Continuously learn logistics procurement expertise, strengthen product training, and participate in relevant technical training

Being conscientious and responsible is the basic responsibility of every warehouse manager, and reasonably controlling the inventory quantity , after the special goods are purchased, it is the unshirkable duty of the warehouse manager to urge the ordering staff to send the goods out of the warehouse in a timely manner.

Good control over the maintenance level of inventory, so that there will be no shortage of inventory, no stoppage of work waiting for materials, or failure to deliver, and avoid excess inventory, which will lead to a backlog of funds, difficulty in turnover, increased interest, and subsequent holding costs. burden.

Procurement costs are related to the company's sales profit growth point, and the quality of procurement is directly related to the progress of project acceptance and customer satisfaction. The focus of our department is to clarify the procurement work content:

The first is to ensure the supply in the right amount at the right time;

The second is to ensure the quality of the goods;

The third is the cost The most economical;

The fourth is to manage and coordinate suppliers and manage the supply chain.

We will start with supplier management and reasonably evaluate suppliers. Product quality, billing period, on-time arrival, and after-sales service are all important factors in the evaluation, and we will continue to innovate.

Logistics cost is a hidden cost that people don’t pay much attention to and is often ignored. In fact, logistics cost accounts for a larger share of the cost of goods, and part of the profit is lost here. Make purchasing plans in advance and plan purchasing projects reasonably. It is imperative to fill out the "Purchase Requisition", and please cooperate with all departments of the company. The model, specifications, required arrival date, and any special requirements must be filled in in detail. Avoid long storage time in the warehouse after arrival, which will affect after-sales service.

Summary of Business Work 3

If you had asked me a year ago: Do ??you like doing business? My answer is absolutely no! Business used to be the position I hated the most, and it was also the position I avoided. But if you ask me today: Would you be willing to do a clerical job? Then my answer is definitely no! Because in a year of hard work, I have adapted to my business career and integrated into this role.

That’s right, before I started doing business, I thought that I would stay in this clerical position for the rest of my life, without any waves or big gains. At that time, the mind is still in the consciousness of most girls, working smoothly and steadily, this is what girls should do. I did not enter the business field voluntarily because of work requirements and a bit of selfishness. I always felt that I could not live my life doing nothing, and I had to find ways to improve my own quality! How to improve? That should start with business! There is a saying that goes like this: If you try every department and every job in a company, then when you have a career, you will get twice the result with half the effort! After I have tried all these jobs (the boss and finance have not tried yet), from one point of view, it is hard for me, but from another point of view, I am lucky. China has given me a platform to display my talents along the way. And I repay with my hard work and enthusiasm. The kindness of a drop of water is repaid by a spring. This is my personality!

When I first came into contact with the business, my mentality was indeed not so correct. Over and over again, I always feel that I am not suitable for this kind of job, so I should find a stable job and continue that kind of life over and over again. But at this time, another voice will appear: No, you can't just do this. Son, you must know that you are the best, and doing those jobs will only waste your youth! The two voices alternate, and it's very tiring every day, but the most tiring thing is just the endurance of the mind. The company makes network communication products, which is comparable to non-traditional industries. It recruits business through the phone and the Internet. It has no way of knowing the emotional changes of customers on the other end. It can only be judged by its own ability from the phone. Because there is no experience, in the first two I basically didn’t make any orders for a month and relied on the company to support myself. Although I felt ashamed, it wasn’t enough to make me fall down. The boss is a person with a broad mind. He spends a lot of energy on the training of employees and has strict requirements for me. Not placing an order can only mean that I lack experience and have not found the right direction or skills. The boss teaches me step by step. My business provided many opportunities. Slowly, I gradually integrated into this position. One and two orders came, and I finally breathed a sigh of relief.

Skills are a very important link for those who do business, followed by product knowledge. If you are familiar with the product, even if a customer calls in the middle of the night for consultation, you can pick it up casually and answer questions fluently; mentality is very important. Yes, everyone is lazy. At this time, you need the guidance of others and rely more on self-awareness. If you rely on others to teach you everything, you will not grow in your life!

1. Be familiar with the company’s new rules and regulations and business development work. The company is constantly reforming and formulating new regulations, especially in the litigation business, arranging professional legal affairs personnel to assist. As a senior salesperson of the company, you must take personal responsibility and carry out business work with all your strength while complying with company regulations.

1. In the first quarter, litigation business development was the main focus. Conduct litigation business development based on existing old customer resources, develop all customers who may have litigation needs, and arrange legal affairs specialists to meet and negotiate with customers who are interested in cooperation. During this period, at least two litigation matters were facilitated, with agency fees reaching more than 80,000 yuan (40,000 yuan per case). While developing litigation business, you should not abandon various types of business assigned by these customers, maintain regular contact with these customers, and report the progress of the business assigned by these customers in a timely manner.

2. In the second quarter, we will focus on trademark and patent business. Develop customers through various business development methods such as going to professional markets, participating in professional trade fairs, surfing the Internet, making phone calls, and visiting strangers, and strengthen emotional contact with old customers to form a recurring customer group. So that the agency fee reaches more than 48,000 yuan (the monthly agency fee is not less than 12,000 yuan). While vigorously exploring the market, we must not abandon various types of business assigned by such customers, maintain regular contact with such customers, and promptly report the progress of the business assigned by such customers.

3. The National Day and Mid-Autumn Festival in the third quarter, as well as the unlimited business opportunities brought by the XX Olympic Games, will bring a good start to the second half of the year. Moreover, with the relative improvement of my professional knowledge and comprehensive capabilities in high-end business, I will conduct targeted development for customers with larger enterprises that meet the conditions of "China's Well-known Trademarks" or "Guangdong Province's Famous Trademarks". Customers who intend to cooperate can arrange for business managers to meet and negotiate, and strive to sign a "Guangdong Province Famous Trademark". The undertaking fee will be more than 75,000 yuan. When engaging in well-known trademark and famous trademark business development, at the same time, you must not abandon various types of business assigned by such customers, maintain regular contact with such customers, and report the progress of such assigned business in a timely manner.

4. The fourth quarter is the end of the year. At this time, we must do our best to maintain the business status assigned by old customers. First of all, we must gradually understand the customer resources with potential development among old customers, find out the loopholes, make targeted feasible suggestions, and strive to achieve the most comprehensive protection of the intellectual property rights of the customer company. The agency fee will be at least up to More than 10,000 yuan.

2. Develop a study plan. Learning is crucial for business personnel because it is directly related to a business person's pace of advancing with the times and the vitality of the business. I will adjust my learning direction as needed to replenish new energy. Professional knowledge and comprehensive abilities are all what I want to master.

Only by knowing yourself and the enemy can you fight through a hundred battles. I also hope that the business manager will give me support in this regard.

3. Enhance the sense of responsibility, enhance service awareness, and enhance team awareness. Actively and proactively get the work done and implemented. I will do my best to reduce the pressure on leadership.

The above is my work plan for xx. It may be very immature. I hope the leaders will correct me. The train runs fast because of the headband. I hope to get correct guidance and help from company leaders and department leaders. Looking forward to 20xx, I will work harder, treat every business seriously and responsibly, and strive to win opportunities to seek more customers, win more orders, and improve business development. I believe that I will complete new tasks and meet new challenges.

Summary of business work 4

In the past year, the sales department, under the correct leadership of the general manager and the close cooperation of other departments, basically completed the work tasks for the year . The work of the department has gradually matured. Our specific work content during this year is as follows:

1. External sales and reception work

First of all, the sales department has gradually matured after this year of running-in and development. My own sales work has expanded my own market. Promote the Shangda Hotel to the tourism market in an all-round way, improve the hotel's popularity, and strive to create economic benefits for the hotel to the maximum extent possible.

According to the work plan at the beginning of the year, each item is carefully implemented. The annual sales department focuses on the sales of business individual travelers and conferences. Due to the limited geographical location of the hotel, the occupancy of individual travelers is limited. The annual occupancy rate of individual guests in the sales department is low. We increase sales efforts to business guests and visit important companies to sign business agreements. At the same time, we formulate different sales plans according to different seasons and visit customers in a targeted manner, such as During the peak tourist season, we provide our ground pick-up team with better travel agencies for serious return visits and communication.

Most motorcycle conferences are held from December to January, and we contact dealers in a timely manner. This will pave the way for overall hotel sales during the peak season. When sorting out customer files, we conduct regular follow-up visits and continuously develop new customers. By the end of the year, we have signed 454 agreements.

In September __, I worked as the sales manager of the hotel. In __, 10 hotels were officially listed as three-stars. This provided the sales department with external publicity chips and also raised the overall level of our hotel to a higher level. Conducive to hotel sales.

With the rapid development of the Internet, Internet publicity not only increases the hotel's popularity, but also increases the hotel's overall occupancy rate through Internet companies. By the end of the year, *** had signed network cooperation agreements with 54 online booking companies. We increase the commission ratio for important online companies, and use their publicity to allow more guests to learn more about Shangda Hotel through the Internet, such as Ctrip, Elong, Hengzhong Weiye and other online companies;

At the same time, During this year, we hosted more than 30 large, medium and small conferences for Yangtze Zongshen Jiaolong Hengyun Motorcycle Company, Kelon Electric, Weijun Company, Mengniu Dairy University of Traditional Chinese Medicine, Railway and Global International Travel. For each conference All departments were able to seriously cooperate with the sales department to successfully complete the reception work of the meeting. The guests affirmed our work. I would like to sincerely thank the leaders and employees of various departments for their support of the work of our sales department.

2. Internal management

The hotel has its own website, and the sales department is responsible for the maintenance of the website and the update of web content. It conducts publicity through the Internet to expand its influence, and timely and accurate Publish the hotel's dynamics and news to let more people know about the hotel. At the same time, we propose a new hotel website construction plan, which lays the foundation for the future development of the hotel website.

3. Shortcomings

1) External sales need to be strengthened. Now we have relatively few individual customers.

2) Unable to obtain timely understanding of meeting information.

3). Sometimes I am not careful enough in the reception work, do not pay much attention to some details, and do not consider the issues comprehensively enough.

4) Sometimes due to untimely communication, the information is not grasped accurately enough; it affects the overall sales and reception of the hotel. In the future work, we must be careful and meticulous, try to avoid it, and achieve timely communication, so as to Reduce work errors.

Business Work Summary 5

As the New Year’s bell approaches, we bid farewell to 20xx and welcome the 20xx full of expectations with enthusiasm.

At the end of the year, I would like to report on the work done in the nine months since I came to the company as follows:

1. Completed the export of 91 containers of 100p cylinder, 100p rainbow, 60p*** From the United States, 14 pallets of 100p rainbow are exported to Japan, 10 pallets of 60p and 100p rainbow are exported to Taiwan, and 2,400 sets of cylinders and 600 sets of 60p (replacement) are exported to the United States.

Main Responsibilities

1. After signing the contract, urge the customer to open a letter of credit, review it after receipt, and notify timely modifications if there are any problems.

2. Contact Cargo Loan to charter a ship and book space according to the established shipping plan and relevant requirements.

3. After confirming the relevant shipping information with the customer, organize the documents and handle the fumigation of the wooden pallet. And prepare fumigation certificate.

4. Coordinate with the production department and arrange trailer delivery according to different packaging requirements of customers.

5. Calculate relevant export data, prepare documents, and entrust export customs declaration.

6. According to the requirements of the letter of credit, make and prepare the corresponding export documents, go to the bank to handle the presentation and negotiation, and sometimes handle the bill advance.

7. Register relevant export information, and provide packing pictures, box seal numbers, ship names, voyages and other information every week according to customer requirements.

8. Organize and archive the information, and check the account status of each payment with the bank at any time. And bring monthly export information to finance.

This work is tedious and has a high repetition rate (it has been repeated almost every week since July), taking up nearly 80% of the energy.

During this period, due to short working hours and lack of experience, many mistakes were made:

1. The trailer was ordered late, causing colleagues and workers to work overtime to load containers.

2. Inadequate cooperation and coordination with the workshop and other departments. There was an error in the packaging method of the stretch film when the parts were made, and the inspection work was not done well.

3. I am often called out by my uncle for not working overtime in the workshop in a timely manner.

Through this period of hard work, my personal patience, carefulness and reasonable arrangement of work have been tempered. I have learned to find order in the busy and find hope in the crisis.

2. Conduct daily email contact with customers.

Mainly responsible for contacting the Korean bestselection company

About the details of the goods exported to the United States, usually confirming back and forth through emails. Including the packaging, settlement, shipping date, product quality, wooden pallet dryness and humidity of the three types of goods, Frankfurt booth, new samples and changes in related products, etc., most of which were completed with the assistance of Mr. Wang.

During this period, I made few mistakes due to my business experience: I contacted American customers directly when the matter was urgent and I misunderstood the meaning of South Korea. As a result, it caused misunderstandings to customers and brought trouble to Mr. Wang.

Through this work, my English writing and speaking skills that were originally lacking have been greatly improved, and I have learned a lot of skills in communicating with customers and business knowledge. But it is still far from the standard of a successful international trade salesperson. I will definitely pay more attention to it and improve it in my future work.

3. Development of new products and preparing samples for customers.

Communicate the results of negotiations between Mr. Wang and customers (sometimes listening and recording) and product requirements, changes and other information to the purchasing and production departments, and be responsible for supervising and reporting work progress to leaders at any time. According to the negotiation between the two parties and the customer's requirements, we will prepare samples and be responsible for sending them to the United States or South Korea. According to different requirements, provide customers with pictures, quotations, etc., and confirm repeatedly through emails. Assisting sales is b. Organize inventory samples and quote; give b. s. Prepare new samples brought back from Japan; prepare American exhibition samples and quote for Morris, etc.

Through contact with this business, I have a better understanding of the company's products, but there is still a long way to go. This is a major drawback for salesmen. I hope that the company will organize regular learning and training for new employees in the future so that they can work more smoothly.

4. Order remote control lead cores from Hankooksharp, South Korea

Urgent Goodfela to produce and ship them as soon as possible; order emicro’s fine space, and after receiving the goods, deal with any quality problems that arise Contact by email. As the task of exporting goods to the United States increased, the responsibility was later transferred to Xiao Bi.

5. Handle daily work and obey the company's leadership arrangements.

Contact Frankfurt booth decoration and invitation letter processing; prepare materials for leaders to apply for relocation certificates; establish good relations with fleets, fumigation, cargo loans, customs brokers, express delivery, etc. and settle fees regularly with them; obey Lead various daily tasks; assist the administrative department in formulating department responsibilities; contact photocopier repair, computer maintenance and other daily tasks.

Generally speaking, all the tasks assigned by the leaders have been completed relatively smoothly and well.

Looking forward to 20xx, I will treat every business more diligently, seriously and responsibly, and strive to win opportunities to seek more customers, win more orders, and improve the work of the import and export department. I firmly believe that I will complete new tasks and meet new challenges.