Current location - Trademark Inquiry Complete Network - Trademark registration - I am a brand owner. My company's products are being sold without authorization on Taobao. How can I complain about being removed from the shelves?
I am a brand owner. My company's products are being sold without authorization on Taobao. How can I complain about being removed from the shelves?

Go to Alibaba Intellectual Property Platform to make a complaint.

About intellectual property rights

Proof of rights:

a. The complainant is the intellectual property owner himself, please provide patent certificate, trademark registration certificate, copyright certificate, etc.

b. If the complaining party is not the intellectual property owner himself, please provide the patent certificate, trademark registration certificate, copyright certificate, and documents proving that the intellectual property owner authorizes the complaining party to make a complaint (must have signature/seal of the intellectual property owner) )

Given that my country only implements a formal examination system for utility model and design patents, there is great uncertainty about whether their rights are stable. In order to protect the legitimate rights and interests of intellectual property rights holders and ensure the normal operating order of the platform, for utility model or design patents applied for since January 1, 2010, when initiating a complaint, a "Complaint" issued by the State Intellectual Property Office must be provided at the same time. Patent Rights Evaluation Report".

Intellectual property infringement complaints will enter the processing process within 4 working days. For qualified complaints, Taobao will handle them within 3-10 working days after the complaint enters the processing process. The specific processing time will vary depending on the complexity and form of the complaint. We accept but do not encourage other forms of effective notifications. Since it will consume more manpower and processes to process, we regret that we cannot guarantee that we can complete the processing within the promised time mentioned above.