For the content of the complaint letter, you can write it according to the following template outline:
The first part: explain the purpose and apologize.
The second part: explain the reasons for the error, such as not knowing that the word has been registered as a trademark before, and seeing that other brand products are also using the word, which leads to misunderstanding that the keyword can be used. Apologize for the imprecise editing of the list and explain that measures have been taken immediately.
The third part: The process of deleting infringing words is explained in detail, including the specific situation before and after the modification.
Part IV: Write an action plan around infringing trademarks, such as organizing learning about the intellectual property rights of related brands, training employees to inquire about trademarks, consulting relevant websites to confirm whether each word has been registered as a trademark when editing the list of commodities, checking commodity information regularly, and cooperating with professional intellectual property institutions. We can also strengthen infringement training and establish an infringement dictionary in some way.
Part V: Re-emphasize the theme of the complaint.
Ensure the successful deletion of infringing words and confirm with Amazon. You can attach the relevant case number and batch modification number, as well as the ID that confirmed the successful deletion with Amazon customer service.
Again, I used the wrong word. The products I sell are not the products of this brand, and the brand does not need to provide us with a power of attorney. At the same time, attach your own brand receipt to prove that you have your own brand.
Provide evidence to prove that the products you sell are not the products of this brand, such as providing physical drawings of the products. Finally, in the end, I apologize again and hope that Amazon can re-examine and resume link sales.
Brother Dong reminds everyone that if your Chinese complaint is rejected many times, you can try to appeal in English because the English complaint pass rate is high. If you need an English template, you can ask Dong Ge for it, or you can send a private letter or leave a message! Remember to make sure that the product information has been refreshed and the infringing words have been eliminated before appealing, so as to improve the chances of successful appeal.
Brother Dong personally experienced and learned the template outline of Amazon trademark infringement complaints and complaint letters summarized by other Amazon sellers, hoping to help you understand how to make complaints. In addition to infringement, we should pay more attention to the security of Amazon account. After all, the consequences of Amazon account association being found are unimaginable. You can use tools such as adspower to prevent Lenovo, just in case! Brother Dong wishes everyone a successful appeal!