In order to meet the requirements of our company, we need to prepare a new phased work plan. Work plan can reasonably arrange the time and content of activities to ensure the smooth development of activities, so when writing work plan, from which angles is it more reasonable to consider? I took the time to write a work plan specially, hoping to help you. Please collect it with your fingers! According to the data analysis, the sales data of this supermarket is quite stable, which does not cause a big gap, but reflects an important problem. For Shangchao, the normal ratio between inventory and sales should be between 1% and 15%, while the ratio of inventory sales in our store is 7% to 15% times larger. In proportion, the backlog of funds in our inventory is greater than the sales amount.
Of course, the data only represents the sales volume, and at the same time, it reflects all kinds of problems. As managers, what we have to do is to constantly find problems, solve problems and avoid them.
From January to May, we should do the following:
1. Implement the weekly management meeting to enhance the communication between managers and departments. The daily staff meeting was implemented to strengthen staff management. Specify the requirements for all employees' badges, hair harnesses, work image and work coordination. Removed the irregular and expired hanging objects above the store.
2. Strengthen on-site management, and strengthen requirements for staff quality and on-site work norms.
3. Adjust the display of the stacking heads and end racks in the main channel. Each stacking head only displays 12 kinds of goods, and the height of stacking heads is uniform.
4. Make a reasonable analysis of the inventory, manage the order process in a unified way, and be strict with the receiving process. (The implementation plan needs to be discussed in detail in the process of receiving goods and ordering)
5. Set up an office and establish a working atmosphere. Financial staff should be clear about the importance and safety of financial work.
6. Make full use of the system software. Financial statements should be made every month, and profit and loss should be analyzed according to the statements.
There were some problems in January-May:
Personnel management problems:
1. There was a lack of meetings between managers and communication at work, and all staff only relied on habit and self-discipline.
2. The lack of cooperation between employees and the failure to reach a unified goal have led to employees' lack of team consciousness. Lack of team cohesion.
3. Simple management, lack of communication and motivation skills. Resulting in low staff morale.
4. Middle-level managers lack training for their subordinates, and they can only do but not talk, so their subordinates can't grow.
5. Lack of on-site management, lack of enforcement of rules and regulations, no meeting habits, casual clothes during working hours, no hair tied, no work badge, and serious casual work habits.
6. Staff service needs to be improved and service awareness needs to be strengthened. Smile service, greet more.
7. Employees have a vague understanding of management concepts. Managers need to give more instruction to front-line employees and strengthen their awareness of loss prevention, so as to safeguard the interests of the company.
8. Grass-roots managers don't have certain planning and work objectives for their work, and the ideas and objectives of the supermarket center are unclear, which leads to the low enthusiasm of employees and the failure of employees to set a certain purpose in their business philosophy.
9. The training work in supermarkets has not been carried out in actual work, and the cognitive rate is low. In particular, some service concepts are only implemented verbally, which is far from the actual operation, and the casual work attitude is more serious.
1. The cashier's post skills can't be completely completed according to the standard, and the three-singing service is sometimes absent.
Problems of supermarket layout management:
1. The merchandise display in the main channel lacks unity and guidance.
2. The two main entrances and exits are quite different in terms of passenger flow and activity.
3. The commodities in the main channel are not regularly displayed. There is no vivid display.
4. The price tag is confusing, there is no unified standard, and irregular labels are posted at will, and the price tag on the top of the pile is irregular, and the promotion tag lacks the product name.
5. There is no clear rule and lack of coherence among some areas, such as tissue area.
6. Occasionally, scattered commodities are not returned in time, which leads to the untimely return of commodities. Although the commodities are neatly displayed, there is no distinction between the first, second and third line brands and lack of regularity.
7. The background music is not active, so we should choose light and relaxed music, while the off-site music should choose music with strong rhythm. As music can attract more customers to come to our supermarket with questions to understand or shop.
8. The promotion atmosphere is not strong, so it is necessary to increase the promotion and hawking atmosphere.
commodity management problems:
1. The warehouse is chaotic, and the goods are piled up without classification, which makes it difficult to fill the goods. Some goods are stored on the top of the shelf, which is not neatly placed and marked. (warehouse management plan needs to be made)
2. Commodity management lacks focus and main commodities are not prominent.
3. Grass-roots management and employees' seasonal management of commodities are not strong, and their concept of commodities and promotional commodities is weak, so seasonal commodities cannot be displayed with a sense of quantity.
4. There should be no vacancy in the shelves, stacking heads, bulk areas and other exhibition areas.
5. Before cleaning after work at night, you must arrange the product noodles in time. It is necessary to learn more display methods such as borrowing display, vertical display and brand display.
6. It is necessary to replenish commodities in time at 8: 29: 3 in the morning. Other problems:
1. membership card problem, lack of membership price, lack of change savings, only redemption of points, not making full use of membership card.
2. There is no delivery card (that is, a stored-value card, which can be purchased at a 9.8% discount in cash to lock the customer's consumption).
3. After increasing the membership price, all price tags with membership price should be replaced.
4. The data registration in the background system is chaotic and needs to be standardized.
5. Goods loss and return should be handled in time to avoid accumulation.
6. Event gifts, supermarket supplies and commodities must be registered and used truthfully.
7. If the gifts in the supermarket are the same as the goods, they must be labeled as gifts before the goods enter the store. All other gifts should be labeled as gifts.
8. The commuting time shall be in accordance with the regulations.
9. Managers should learn to use computer systems and background operating software.
1. All personnel must ask for instructions from the team leader when they leave their posts, and they must have leave certificates. (implemented after the leave certificate is made)
Adjustment plan: (specific requirements, time) Personnel management:
1. Managers meet at least once a week, and the senior management usually meets at any time. When problems are found, communicate them in time and solve them as soon as possible. Strengthen the execution and efficiency of managers. (It will be implemented on June 3rd)
2. Focus on training and cultivating grass-roots managers. Open up power and responsibility. Communicate more, lead more and guide more. Let managers understand responsibilities and management power. (it will be gradually strengthened on June 8th)
3. The management personnel shall have a clear division of labor, carry out their duties and define their responsibilities. (The division of labor has been clearly defined and will be gradually strengthened on June 8th)
4. The middle and senior managers set an example, chatting less and improving execution and efficiency. Accept supervision, humanize management and advocate serious style. Bring positive energy to employees. (implemented on June 8th)
5. The employees of the department strive for a regular meeting every day to criticize things, praise people, sum up yesterday's work, arrange the work of the day, convey the company's ideas and rules and regulations, and instill service ideas. (it will be implemented on June 8th, and will be gradually strengthened later)
6. Every meeting should be regular and standardized.
7. dressing the, all employees, unify their work badges and hair bundles, conduct on-site training step by step, and strengthen rules and regulations. (It has been implemented step by step since June 8th)
8. Establish a loss prevention system for all employees, enhance the knowledge of loss prevention, fire prevention and five pests prevention, reduce the loss of goods, and define the anti-theft reward. Improve the enthusiasm of employees for loss prevention. (to be implemented after the detailed system is formulated)
9. Conduct comprehensive staff training, with the participation of all staff, including salespersons, promoters, cashiers, loss prevention staff and management personnel. The training contents include: corporate culture, service concept, manners and etiquette, company rules and regulations, attendance system, reward and punishment system, job skills, job responsibilities, loss prevention knowledge and commodity knowledge. (The time will be determined when the work progresses)
1. Instill the service idea, improve the professional quality of employees, and communicate with people and customers to improve their own quality. (Implemented on June 8th)
11. After adjustment, all kinds of standards are clearly stipulated, and all personnel must operate according to the standards. (Strictly implemented after the training)
12. Post corporate culture slogans in the office to improve the professional quality of employees. (to be implemented after the implementation of the office)
13. All personnel shall define the post responsibility system and assign the shelves to all personnel for management. The main responsibilities are: goods in and out, surface arrangement, check the shelf life of goods, sanitation, and return of scattered goods. Standardize management. (Originally positioned, continue to strengthen)
14. Set up a customer suggestion box at the service desk to collect customers' opinions; Post a complaint telephone number (already posted) to accept customer complaints and suggestions.
(to be implemented after negotiation) Store adjustment and commodity management:
1. Arrangement of supermarket area: display, sanitation, inventory and channels are gradually cleaned and rectified. Hygiene standards are required, and the inventory on the top of the shelf is neatly placed and marked. The goods are displayed and piled up according to the eight original display
. The goods on the end shelf are vividly displayed, and the warehouse is neatly placed, with obvious classification marks (gradually implemented on June 8)
2. Managers gradually participate in business negotiations and procurement, increase communication, understand the local commodity procurement situation, and strengthen cooperation with suppliers. (Implemented on June 8th)
3. Organize employees and managers to make regular market adjustments, understand the advantages of the market and competitors, as well as commodity prices, etc., discuss countermeasures, and adjust commodity prices in time. Adjust the commodity structure. Enhance the advantages of commodities. (Implemented on June 12th)
4. Adjust the display of stacked goods, and unify the height to make the line of sight unobstructed. Arrange the goods in the pile, each pile only displays 12 kinds of goods, and pays attention to vivid display. Uniform price tag specifications. (It has been strictly implemented since June 12th)
5. Stack display can flexibly operate ultra-low-priced and seasonal goods, and improve the replacement frequency of stacked goods, which constantly brings customers a sense of freshness. (implemented on June 18th)
6. Clean up the goods and small heaps piled up beside the heaps, try to clean up the small shelves beside the aisles, try to clean up the goods and articles piled up in the stores due to civil strife, and make the aisles as smooth, comfortable and convenient as possible. (it will be gradually implemented on June 8th)
7. Organize the large price tags of the piles and put them into use (used) in a unified way. Each pile head or an end frame corresponds to a price tag to standardize the price tag. Lack of commodity name. Need to customize KT board. (implemented on June 1th))
8. Paper towel piles are uniformly sized, highly priced and jointly displayed. Solve the problem of messy, blocked and high pile of paper towels. (Implemented on June 8th)
9. After adding tables, the POP (price tag) will be printed by a printer in the later period, and the style and size will be unified. Standardize management to make customers easy to see and understand.
Promotion plan (to be implemented after making the brand):
1. Issue a promotion plan once a month, and make the promotion plan according to the holiday theme or customized theme.
2. Actively contact suppliers to discuss special resources, complimentary resources and other support according to the theme content.
March and June. The Dragon Boat Festival and Father's Day are 2xx, x month, x day, respectively, so we should seize this month's double-day festival to make a newsletter. Work plan 2
1. On December X, prepare a plan report on whether the continuous leaching process is adopted in the first phase of the East Mine Project and report it to the project construction headquarters.
2. On December X, we made a final summary of the process group of the East Mining Project Command going to Dongfang Manganese Science and Technology Company to track the electrolytic manganese medium plate test, wrote a summary report and recommended it to the Project Construction Command, and made a preliminary analysis and recommendation on whether the first phase of the Oriental Mining Project was on the medium plate production line.
3. On December X, according to the resolution of the project headquarters, the process group made a preliminary design plan and preliminary capital investment budget report for the pilot production line of electrolytic manganese metal with an annual output of 1,5 tons proposed by Dongfang Mining, and submitted it to the project construction headquarters.
4. according to the plan of the project department, cooperate with Hunan chemical and pharmaceutical design institute to design and draw the civil construction drawings of each workshop in the first phase of the project construction, and ask the design institute to draw the drawings as planned. On December X, Hunan Chemical and Pharmaceutical Design Institute made a blueprint and sealed the civil construction drawings of retaining wall and high-level pool in purification workshop.
5. The employees of the process team continued to follow the trial production site of electrolytic manganese medium plate in Dongmeng Kexin Company for three shifts, to understand the operating process indicators and operating conditions of each post, to summarize each day, and all of them were dismantled and returned to the project department for office on December X.
6. The process group, the electrical group, the civil engineering group and the Wanggong and Chemical Design Institute will dock the topographic elevation layout of the switch station design drawing of the first phase project and determine the construction scheme, so that geological exploration units can enter the site for construction.
7. On December X, in the conference room of the project construction headquarters, we discussed with Dr. Pan and Dr. Zhu from the Chinese Academy of Environmental Sciences the construction technology scheme of Hunan Oriental Mining Phase I project, and made a preliminary understanding and study on whether thickener equipment was used in the process. Work plan 3
1. Basic information of the project:
Jiuhuahong Sericulture Park is invested, developed and constructed by Jiuhuahong Silk Development Co., Ltd. The project site is located next to Wujiu Highway in Miaoqian Town, Qingyang County, Chizhou City, with beautiful surrounding environment and mountains and waters, which is an ideal place to build sericulture culture. The project covers an area of 12 mu, with a building area of about 6, square meters. Construction started in July of 2xx, with a construction period of 2 years and a total investment of about 5 million yuan. The project includes sericulture culture museum, product exhibition hall, product research and development workshop, fishing garden and other facilities. This project is designed with the garden-style architectural style in southern Anhui, fully relying on sericulture culture and Jiuhuashan tourism brand, and by introducing diversified cultural elements, perfectly combining classical and modern art, and rationally arranging various functions such as sericulture cultivation technology research, internship training for agricultural personnel, silk cultural exchange, leisure fishing, conference and holiday, etc., it strives to make sericulture cultural park a first-class silk cultural and industrial base in the province and even in China, and promote the tourism industry and local sericulture industry.