Commodities marked as self-operated are self-operated commodities in JD.COM. What distinguishes it is non-independent entrepreneurship. Non-self-operated mode is a sales platform provided by JD.COM, which is delivered by manufacturers or other merchants, and Beijing Taiwan collects platform usage fees from merchants.
If the commodity service is written in JD.COM delivery and provides after-sales service instructions, it is self-operated; The manufacturer's direct delivery business is also operated by JD.COM. If the service item is that the seller is responsible for delivery and provides after-sales service, it is not self-operated.
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JD.COM return rules
1. Goods sold worldwide in JD.COM will be returned within 7 days after customers sign for them. /kloc-some goods with quality problems in 0/year will be compensated for maintenance costs (digital mobile phones, computers and household appliances), and all goods will not be replaced, reissued, repaired or installed for the time being. Please keep the main goods in good condition and complete accessories, and return the gifts together.
2. The following goods cannot be returned for 7 days without reason:
1) Personal customized goods;
2) Fresh and perishable goods;
3) Digital products such as audio-visual products and computer software that you downloaded or unpacked online; ?
4) newspapers and periodicals delivered;
5) Food and beverage products;
6) Goods that are easy to affect personal safety or life and health after unpacking, or goods that are easy to change the quality of goods after unpacking;
7) Goods whose value has greatly depreciated after activation or trial use;
8) Commodities near the shelf life and defective products that have been clearly indicated at the time of sale;
9) Other commodities that should not be returned according to the nature of the commodities;
10) does not guarantee that the returned goods are in good condition (if the original quality and function can be maintained, and the goods themselves, accessories and trademarks are complete, the goods are regarded as in good condition).
JD.COM official website-JD.COM global sales self-operated goods after-sales policy and service general rules