1. Call the service hotline of the manufacturer of Gree air conditioners: 0756-2130315, and then check the bar inquiry code.

2. Both the indoor and outdoor units have barcodes, 13 digits. The indoor unit has a white paper strip on the left side with the model number and barcode on it; the outdoor unit is on the box where the power cord is connected. , the accessories also have models. When you open the casing, there is also an 8-digit code on the compressor, and a small piece of paper is attached to the front of the compressor.

3. From the outer packaging and various logos of the Gree air conditioner, as well as the status of various pipe joints and internal components of the air conditioner, you can accurately determine whether it is a refurbished machine and whether it is genuine.

4. Genuine new Gree air conditioners are generally neatly packaged, with various logos brand new and very standardized. There will be no low-level errors. The internal parts are clean without any scratches, oil stains, etc.

Extended information

How to protect your rights after purchasing counterfeit goods

1. Selling counterfeit goods is fraud. Consumers can follow the "Consumer Rights Protection Act" According to the provisions of Article 49, if you complain to the Consumers Association or file a lawsuit in court, the seller will be required to bear double liability for compensation.

2. During the process of safeguarding rights, consumers should keep their purchase receipts. If necessary, they can also apply to relevant agencies for product quality appraisal. The appraisal fees should ultimately be borne by the seller.

3. Consumers can also complain to the industrial and commercial administration department or report sellers’ counterfeit sales to the public security organs. You can also go to the China Anti-Counterfeiting Network for help.

Xinhuanet-Gree Air Conditioner sued Oaks for patent infringement. Gree won the first instance